Sales & Admin Associate

Qualifications & Experience: • Proven experience in sales, customer service or administration within the beauty education industry • Experience with beauty vocational courses and training institutes is a plus • Proven track record of meeting and exceeding targets and KPIs, including customer satisfaction • Strong organisational skills and attention to detail • Proficient in MS Office, with working knowledge of CRM platforms and salon software • Excellent written and verbal communication and negotiation skills; English is essential, Arabic is a plus • Approachable, well presented and strongly customer-focused • A team player with strong interpersonal skills, comfortable in a fast-paced, multinational environment Key Responsibilities: • Responding promptly to student enquiries across social media, WhatsApp, calls and email • Clearly communicating course details, benefits and admission requirements to prospective students • Converting leads from all sources into enrolments • Guiding students through a seamless enrolment process, including sign-ups, documentation and fee collection • Staying up to date on beauty vocational courses and helping students choose the right course for their career goals • Maintaining accurate records of student information, enrolment status, course data and schedules in line with DHA and KHDA requirements • Managing inventory and the status of consumables • Working with the wider team to coordinate administrative tasks efficiently • Producing weekly and monthly performance reports and other reports as requested by the CEO • Providing excellent customer service and building positive relationships with enrolled students About the role: We are looking for a dynamic Sales & Admin Associate to join a leading beauty education institute in Dubai, part of a growing health and wellness group. You will play a key role in managing student leads, driving course sales and making the enrolment process smooth from start to finish. Day to day, you will respond to enquiries, guide prospective students to the right vocational courses and handle sign-ups, documentation and fee collection. You will also keep student records accurate and compliant with DHA and KHDA requirements, manage consumables and report on performance. This is a great opportunity for a customer-focused, target-driven professional with experience in beauty education who enjoys combining sales with administration. • Proven experience in sales, customer service or administration within the beauty education industry • Experience with beauty vocational courses and training institutes is a plus • Proven track record of meeting and exceeding targets and KPIs, including customer satisfaction • Strong organisational skills and attention to detail • Proficient in MS Office, with working knowledge of CRM platforms and salon software • Excellent written and verbal communication and negotiation skills; English is essential, Arabic is a plus • Approachable, well presented and strongly customer-focused • A team player with strong interpersonal skills, comfortable in a fast-paced, multinational environment