Telesales B2C (Course Enrollment Advisor Arabic Speaker)

Eton Institute is looking for a motivated, customer-focused, and target-driven Course Enrollment Advisor (Arabic Speaker) to join our B2C Sales team, with opportunities available in Dubai Knowledge Park and Yas Island, Abu Dhabi . This role is ideal for someone who enjoys sales, building customer relationships, achieving targets, and helping learners find the right language courses and training solutions. Key Responsibilities • Convert enquiries into enrolments through phone calls, emails, online consultations, and face-to-face interactions. • Advise prospective learners on language courses, professional training, and educational solutions. • Proactively follow up on leads, quotations, registrations, and pending enquiries to maximise conversions. • Build and maintain strong relationships with new and existing clients. • Achieve monthly sales, enrolment, and revenue targets. • Maintain accurate customer records, sales activities, and follow-ups in the CRM system. • Deliver an excellent customer experience throughout the enrolment journey. • Work closely with internal departments to ensure smooth learner onboarding and course delivery. • Identify customer needs and recommend suitable courses to maximise sales opportunities. Requirements • Minimum 2 years of experience in sales, telesales, customer service, enrolment, or a similar role. Experience in the education or training industry is preferred. • Must be an Arabic speaker with excellent spoken and written English. • Strong communication, negotiation, persuasion, and relationship-building skills. • Positive attitude, willingness to learn, and a target-driven mindset. • Ability to work in a fast-paced environment and manage multiple enquiries effectively. • Bachelor s degree or equivalent qualification. • Experience with CRM systems such as Zoho or Salesforce is an advantage. Work Locations • Dubai: Eton Institute, Dubai Knowledge Park • Abu Dhabi: Eton Institute, Yas Island Important: Applicants must currently reside in the UAE and be willing to work on-site at either of the above locations. If you are passionate about sales, customer engagement, and education, and are motivated by achieving targets, we would love to hear from you! • Minimum 2 years of experience in sales, telesales, customer service, enrolment, or a similar role. Experience in the education or training industry is preferred. • Must be an Arabic speaker with excellent spoken and written English. • Strong communication, negotiation, persuasion, and relationship-building skills. • Positive attitude, willingness to learn, and a target-driven mindset. • Ability to work in a fast-paced environment and manage multiple enquiries effectively. • Bachelor s degree or equivalent qualification. • Experience with CRM systems such as Zoho or Salesforce is an advantage.