• Manage and supervise the daily operations of the restaurant.
• Ensure smooth operations across the kitchen, service, and cashier sections.
• Monitor food quality, presentation, and service standards.
• Recruit, train, supervise, and motivate restaurant staff.
• Prepare staff duty schedules and monitor attendance.
• Ensure employees follow company policies and operational procedures.
• Conduct regular staff performance reviews.
• Monitor daily sales and achieve monthly revenue targets.
• Identify opportunities to increase sales and improve customer retention.
• Monitor customer feedback and take necessary action to improve business performance.
• Monitor daily cash collections and sales reports.
• Control food costs, labour costs, and operational expenses.
• Monitor inventory, stock levels, and wastage.
• Ensure proper control over purchasing and supplier payments.
• Prepare and submit daily, weekly, and monthly operational reports.
• Ensure compliance with UAE food safety regulations.
• Maintain proper hygiene and cleanliness standards.
• Maintain high standards of customer service.
• Build good relationships with regular customers.
• Report restaurant performance to the Operations Manager.
• Coordinate with HR, Finance, Procurement, and other departments.
• Maintain proper records of sales, expenses, inventory, and staff performance.
• Recommend improvements to increase operational efficiency and profitability.
• Bachelor's degree or Diploma in Hospitality Management, Hotel Management, or a related field.
• Minimum 5-8 years of experience in restaurant management.
• Previous experience in the UAE restaurant or hospitality industry is preferred.
• Good knowledge of restaurant operations, food safety, and hygiene standards.
• Experience in staff management, inventory control, and cost management.
• Strong communication, leadership, and problem-solving skills.
• Good knowledge of MS Office and restaurant POS systems.
• Ability to work under pressure and manage multiple responsibilities.
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