Officer - People Services & Regulatory Operations

• Support onboarding and induction processes for new hires, ensuring all documentation and system entries are completed • Handle employee data entry, updates, and record maintenance in the HRMS with high accuracy • Prepare and issue HR letters, employment contracts, and official memos • Assist with visa processing, license applications, renewals, and cancellations in coordination with PRO • Maintain employee personnel files in compliance with organizational and regulatory standards • Support payroll processing by providing timely updates on new hires, resignations, and other changes • Respond to employee queries related to HR policies, processes, and documentation • Coordinate the offboarding process including exit formalities, clearances, and final settlements • Monitor attendance and leave records in the HR system, coordinate with line managers for discrepancies • Assist in internal audits and ensure data readiness for regulatory inspections • Ensure compliance with UAE labor law, healthcare licensing authorities, and internal HR guidelines • Support employee engagement activities and HR communication initiatives • Generate standard HR reports and data summaries as required • Liaise with insurance providers for employee medical insurance additions, deletions, and claims coordination • Continuously identify and suggest opportunities for process improvements within HR operations • Certification in HR or payroll administration (e.g., CHRP, CIPD Level 3) is an added advantage • Good understanding of UAE labor law and HR operational processes • Proficiency in MS Office and HRMS systems (Oracle, SAP, etc.) • Strong organizational and multitasking abilities • Accuracy and attention to detail • Excellent interpersonal and communication skills • Confidentiality and professional ethics • Customer service orientation • Experience/competency in healthcare HR operations or working in a multi-shift, multi-location organization • Experience handling visa processing and licensing coordination with health authorities (DOH, DHA, MOH) • Knowledge of WPS payroll input and support • Experience managing large volumes of employee data and documentation • Experience using employee self-service HR platforms