Business Application Manager-NSP

• Application Support & Service Delivery • Ensure availability, performance, security, maintenance, and continuous improvement of enterprise applications. • Manage incidents, service requests, problem resolution, enhancements, releases, upgrades and deployments. • Monitor integrations, batch jobs, interfaces, reporting refreshes, and critical business transactions. • Business Process Support • Provide functional and operational support across: • Finance (GL, AP, AR, Fixed Assets, Costing, VAT, IFRS16, Financial Reporting) • Procurement (PR, PO, Vendors, Approvals, Invoicing) • Sales & Customer Service (Orders, Pricing, Promotions, Credit Management, Returns, Collections) • Supply Chain, Logistics & WMS (Inventory, Replenishment, Transfers, Warehousing, Last-Mile Delivery) • Manufacturing & Quality (BOM, Production, RAF, Costing, Quality Orders, Quarantine, NCR) • Retail & POS • HR, Payroll, Talent Management & Employee Self-Service • Enterprise Applications Support • Support and enhance: • ERP & Planning: Microsoft Dynamics 365 F&O, Oracle Fusion, Oracle Demand Management Cloud • Sales & E-Commerce: SalesWorx, Shopify, Burq and eMRI • Logistics & WMS: Shipsy, Warehouse Management Systems, SalesWorx • Reporting & Analytics: Power BI, SSRS, Report Manager, Business Objects, SQL, Data Warehouse • Document Management: Atlas, ContentVerse, DMS • Automation Platforms: Power Apps, Power Automate, Maintenance App, GoAudit, Softera, POS, and related enterprise solutions • Security, Access & Data Governance • Manage user access, security roles, segregation of duties, and access reviews. • Administer workflows, approvals, delegations, and business controls. • Govern master data including customers, vendors, items, warehouses, financial dimensions, and reference data. • Integrations, Reporting & Automation • Support integrations between ERP, Oracle Fusion, E-commerce, logistics, reporting, and third-party applications. • Manage reporting, dashboards, analytics, data quality, and automation solutions. • Ensure accuracy, availability, and reliability of business-critical reports, interfaces, and batch processes. • Oracle Fusion Transformation • Play a key role in the Oracle Fusion implementation across all GFI functions. • Support business process design, requirements, data migration, integrations, testing, training, cutover, go-live, and stabilization. • Audit, Risk & Compliance • Support audits, compliance reviews, security assessments, tax controls, financial controls, and UAE e-Invoicing requirements. • Coordinate remediation of audit, compliance, and security findings. • Business Continuity & Backup • Act as the operational backup for the Business Applications Managers across GFI, GTL, and BSA. • Ensure continuity of support, projects, integrations, reporting services, and vendor management during absences. • Maintain cross-functional knowledge, documentation, and support readiness across the application landscape. • Serve as deputy to the Senior Business Applications Manager when required.