Techno-Functional ERP Service Lead

The role: - Act as the in-house owner of the Oracle Fusion environment, working closely with business users and an external support partner - Triage incoming support requests, analyze recurring problems and escalate where needed - Manage system changes end to end: gather requirements, review proposed solutions, coordinate testing and secure business sign-off - Review vendor proposals and estimates to ensure value and quality - Provide functional guidance across finance, procurement and/or HR processes Requirements: - 8+ years of ERP experience, with solid hands-on Oracle Fusion Cloud exposure - Depth in at least one area: Financials, Procurement or HCM - Working knowledge of Fusion reporting (OTBI/BIP), configuration, approval workflows, data loads and integrations - Experience supporting a live system post-implementation, ideally from the client side - Confidence managing third-party vendors and challenging their recommendations