Job description
The Senior Manager Presales will lead and manage CNS s pre-sales function in Dubai , driving solution design, technical bid management, and proposal excellence across all business lines.
This role is responsible for translating customer requirements into winning, value-driven technology solutions supporting revenue growth, strategic account development, and customer success.
The ideal candidate is a solution-oriented technology leader with strong experience in IT infrastructure, cybersecurity, cloud, and digital transformation within the UAE enterprise market.
Key Responsibilities
1. Strategic Pre-Sales Leadership
• Lead the pre-sales team across solution domains (Infrastructure, Cloud, Cybersecurity, Digital, Managed Services, and Applications).
• Partner with Sales Heads and Account Managers to qualify opportunities and design winning solution strategies.
• Drive technical win strategies in alignment with CNS s portfolio and vendor ecosystem.
• Represent pre-sales in management reviews, forecasts, and strategic planning sessions.
2. Solution Design & Bid Management
• Oversee the development of comprehensive technical and commercial proposals, RFP responses, and solution architectures.
• Ensure alignment of proposals with customer needs, compliance requirements, and CNS s delivery capabilities.
• Work with delivery teams to validate solution feasibility and cost estimation.
• Maintain quality control and consistency in all bid submissions.
3. Stakeholder & Customer Engagement
• Act as a trusted advisor to key clients and government stakeholders in Abu Dhabi.
• Lead technical presentations, workshops, and demos for strategic opportunities.
• Collaborate with internal teams (Sales, Delivery, Procurement, Finance) for seamless proposal execution.
4. Team Management & Capability Building
• Manage and mentor a high-performing pre-sales team of solution architects and specialists.
• Drive continuous learning and certification across vendor technologies (Cisco, Microsoft, Palo Alto, Dell, Huawei, etc.).
• Introduce standard processes, templates, and tools for efficient proposal and cost modeling.
• Foster collaboration between pre-sales and delivery units to ensure seamless handover post-sales.
5. Market & Technology Insights
• Monitor market trends, competitor offerings, and emerging technologies to strengthen CNS s solution positioning.
• Liaise with principal vendors and partners to enhance CNS s technical and commercial advantage.
• Support Go-to-Market (GTM) plans for new solutions and service lines.
• Bachelor s Degree in Computer Science, Engineering, or related field (Master s preferred).
• 10 15 years of experience in IT Pre-Sales, Solutions Architecture, or Technical Sales.
• Minimum 5 years in a leadership role within a system integrator or technology solutions provider in the UAE.
• Strong understanding of CNS s key solution pillars:
• IT Infrastructure & Data Center
• Cybersecurity
• Cloud & Digital Transformation
• Managed Services
• Enterprise Applications / Smart Solutions
• Proven track record of managing complex bids and pre-sales teams across multi-domain solutions.
• Excellent communication, presentation, and negotiation skills.
• Vendor certifications (e.g., Cisco, Microsoft, VMware, AWS, or equivalent) are an advantage.
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