Sales Executive – FM Services

Role Objective Hiring Sales and Business Development professional who can generate new facility-management business, secure annual maintenance and cleaning contracts, prepare commercial proposals, coordinate site surveys, and maintain long-term client relationships across Dubai and the UAE. Ideal Candidate Profile The candidate should have: • 3–5 years of B2B sales experience in facility management, maintenance, MEP, cleaning, or related services. • At least 4 years of UAE market experience. • Proven experience selling annual maintenance, cleaning contracts and recurring service agreements. • An established network among property managers, owners’ associations, real-estate companies, developers, hotels, offices, retail businesses, and commercial property owners. • Working knowledge of hard and soft facility-management services. • Strong proposal-writing, negotiation, presentation, and closing skills. • Experience conducting site visits and coordinating technical inspections. • CRM, sales-pipeline, quotation, and tender-management experience. • A valid UAE driving license • Strong English communication. Services the Candidate Should Understand Hard Services • MEP maintenance • HVAC and air-conditioning maintenance • Electrical maintenance • Plumbing • Civil works • Fire and life-safety coordination • Preventive and corrective maintenance • Building maintenance • Equipment maintenance Soft Services • Cleaning services • Deep cleaning • Pest control • Landscaping • Waste-management coordination • Security-service coordination • Swimming-pool maintenance • Concierge and housekeeping support Business Development • Identify and approach new clients requiring facility-management services. • Generate leads through calls, emails, networking, referrals, property visits, and industry contacts. • Build relationships with property managers, developers, building owners, hotels, offices, retail companies, and real-estate firms. • Maintain an active sales pipeline and follow up consistently. • Identify tender and contract opportunities. Client Assessment • Meet clients to understand their facility-management requirements. • Arrange and attend site surveys with the operations or technical team. • Collect accurate information regarding property size, assets, service frequency, manpower, and technical requirements. • Prepare clear scope-of-work summaries. Proposals and Quotations • Coordinate with operations, procurement, and finance to prepare accurate costing. • Prepare quotations, commercial proposals, presentations, and tender submissions. • Ensure that proposals clearly define scope, exclusions, service levels, manpower, materials, and pricing. • Negotiate commercial terms without accepting unauthorized discounts. • Follow up until the opportunity is won, lost, or formally closed. Contract Management • Secure annual maintenance contracts and service agreements. • Coordinate contract handover to the operations team. • Ensure that agreed commercial terms are properly documented. • Support contract renewals, upselling, and cross-selling. • Maintain client relationships after contract award. Sales Administration • Update leads, meetings, proposals, and opportunities in the CRM system. • Prepare weekly sales-pipeline reports. • Maintain records of quotations, contracts, client communications, and follow-up actions. • Monitor proposal expiry dates and renewal opportunities. • Coordinate with finance regarding client credit terms and overdue payments. Preferred Qualifications • Bachelor’s degree or diploma in Business Administration, Marketing, Engineering, Facility Management, or a related field. • Certification or training in sales, facility management, MEP, or customer relationship management is an advantage. Required Competencies • B2B prospecting • Lead generation • Facility-management service knowledge • AMC sales • Tender preparation • Site-survey coordination • Costing and quotation preparation • Commercial negotiation • Contract closing • CRM management • Client relationship management • Presentation skills • Time management • Target orientation • Professional communication • Cross-department coordination Key Performance Indicators • Monthly qualified leads generated • Client meetings completed • Site surveys arranged • Quotations submitted • Proposal-to-contract conversion rate • Monthly and quarterly revenue achieved • Gross margin achieved • New annual maintenance contracts secured • Average sales cycle • Client-retention rate • Contract-renewal rate • CRM update accuracy • Outstanding payment follow-up • Sales-pipeline value