Job description
• Identify new construction projects, contractors, developers, consultants, and other potential customers for ready-mix concrete supply.
• Conduct regular customer visits, project site visits, and sales meetings to generate business opportunities.
• Promote the company’s ready-mix concrete products, available grades, and related services.
• Prepare and submit quotations based on project requirements, approved pricing, delivery locations, and commercial terms.
• Negotiate prices and payment terms within the limits authorized by management.
• Follow up on quotations, tenders, and project enquiries to convert opportunities into confirmed orders.
• Develop and maintain long-term relationships with existing customers to secure repeat business.
• Monitor construction market activities, competitor pricing, and upcoming projects to identify sales opportunities.
• Obtain and review customer requirements, including concrete grades, quantities, specifications, proposed pouring dates, and project locations.
• Coordinate with the Quality Control Department regarding concrete mix designs, technical specifications, trial mixes, test results, and consultant approvals, where applicable.
• Obtain relevant project specifications and approvals from customers and consultants before supply, where required.
• Coordinate with the batching plant and dispatch teams to confirm production capacity, concrete availability, delivery schedules, and site requirements.
• Communicate changes in concrete quantities, grades, delivery schedules, or site conditions to the concerned departments in a timely manner.
• Attend project meetings and site visits to discuss technical requirements, supply arrangements, and customer concerns.
• Coordinate with the concerned departments to address issues relating to concrete quality, delivery delays, rejected loads, and customer complaints.
• Obtain customer purchase orders and confirm approved prices, credit terms, concrete specifications, and other supply conditions.
• Coordinate daily and upcoming concrete requirements with customers and the batching plant.
• Ensure that customer orders and pouring schedules are communicated accurately to the dispatch team.
• Follow up on scheduled deliveries and coordinate with the plant and dispatch teams regarding changes, delays, cancellations, or additional requirements.
• Monitor ongoing projects to anticipate future concrete demand and support production planning.
• Coordinate with customers and relevant departments to resolve discrepancies in delivered quantities, delivery tickets, and customer orders.
• Maintain proper records of customer orders, delivery-related issues, and pending requirements.
• Coordinate with the Accounts Department regarding customer account status, approved credit limits, outstanding balances, and payment terms.
• Follow up with customers for overdue payments and communicate collection updates to the Accounts Department and management.
• Ensure that new customer accounts and credit arrangements are processed through the company’s approval procedures.
• Report potential payment delays, credit risks, and commercial disputes to the reporting manager.
• Maintain updated records of customers, projects, enquiries, quotations, confirmed orders, and sales activities.
• Prepare periodic sales reports, sales forecasts, project pipeline updates, and competitor market information.
• Monitor sales performance against assigned targets and identify opportunities to increase sales volume.
• Provide management with updates on new projects, lost orders, customer feedback, and market developments.
• Ensure that all quotations, customer commitments, and commercial transactions comply with company policies and approved procedures.
• Relevant experience in ready-mix concrete sales or the construction materials industry is preferred.
• Knowledge of concrete grades, mix designs, construction project requirements, and concrete supply operations.
• Familiarity with UAE construction projects, contractors, consultants, and developers.
• A valid UAE driving licence is preferred due to regular customer and project site visits.
• Strong sales, negotiation, and business development skills.
• Good understanding of ready-mix concrete products and technical specifications.
• Effective customer relationship management and communication skills.
• Ability to coordinate multiple projects, customer orders, and delivery schedules.
• Strong follow-up, problem-solving, and commercial awareness.
• Proficiency in MS Office and preparation of sales reports.
• Ability to work independently and achieve assigned sales targets.
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