Job description
• Duties and Responsibilities of an Office Girl
• Keep office rooms, workstations, meeting rooms, reception areas and common areas clean and tidy.
• Prepare and serve tea, coffee, water and other refreshments to management, employees, clients and visitors as required.
• Serve refreshments during meetings and appointments and ensure timely service.
• Keep the pantry clean, organised and hygienic at all times.
• Ensure the availability of tea, coffee, sugar, milk, drinking water, cups, glasses, tissues and other pantry supplies.
• Monitor pantry stock and inform the Administration Department when supplies are running low.
• Wash and clean cups, mugs, glasses, spoons, trays and other pantry utensils after use.
• Keep the microwave, refrigerator, kettle, coffee machine and other pantry equipment clean and in good condition.
• Ensure food items and beverages are stored properly and expired items are removed.
• Follow proper food-handling and hygiene practices while preparing and serving refreshments.
• Switch off electrical appliances after use, wherever applicable, and report any malfunction or safety concern.
• Ensure meeting rooms are clean and properly arranged before meetings.
• Arrange drinking water, tea, coffee and other refreshments for meetings.
• Assist in preparing meeting rooms by arranging chairs, tables and other basic requirements.
• Provide refreshments to visitors and guests in a polite and professional manner.
• Clear used cups, glasses and other items after meetings.
• Arrange stationery and other office supplies in their designated places.
• Assist in distributing documents, files and internal correspondence when required.
• Keep office supplies and common-use items organised.
• Support the administrative team with general housekeeping and other routine duties.
• Maintain a high standard of cleanliness and personal hygiene throughout the working day.
• Ensure that pantry counters, sinks and food preparation areas are cleaned regularly.
• Clean spills immediately to prevent slips and accidents.
• Use cleaning materials and chemicals safely and only for their intended purposes.
• Ensure that waste is disposed of properly and recyclable items are separated where required.
• Report to work on time and complete assigned duties responsibly.
• Be polite, courteous and helpful when dealing with employees, management and visitors.
• Respect office rules and maintain confidentiality regarding office activities and information.
• Follow instructions given by the Administration Department or immediate supervisor.
• Report any maintenance issues, shortages, damage or safety concerns to the concerned person.
• Perform any other reasonable duties related to office housekeeping, pantry services and general administration as assigned by the management.
• High school diploma or equivalent; further education in business administration or related fields is a plus.
• Minimum of 1-2 years of experience in an office support role, demonstrating familiarity with office procedures and protocols.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic knowledge of office management software.
• Fluency in English is mandatory; additional language skills are a significant advantage in a diverse workplace.
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