Laundry Shift Leader

OUR EXPECTATIONS FROM THE ROLE: Balanced Scorecard Results: Implements strategies and executes activities to drive and continuously improve financial results, guest satisfaction, and human capital index and market share. Essential Functions • To supervise the day to day operation of the laundry and uniform room sections. • To check the quality of processed guest laundry and dry cleaning work to ensure optimum quality of work. • Supervise cleanliness of laundry and uniform room areas and its equipment. • Ensure that proper maintenance is done on all laundry and uniform room section. • Supervise appearance and good manners of staff during the operation. • Eliminate work hazards to personnel, check on safety and fire regulation. • Ensure that washing formulas, methods and procedures are obtained. • Ensure regular appraisal of staff performance. • Responsible for rotating staff within all sections of the laundry for covering all jobs. • Responsible for the training of the new employees. • Responsible for ongoing on the job training within the department. • Capable of doing the work of any worker within the department in case of shorts or busy periods. • To record the daily production reports for the laundry supervisor for the monthly production report. • To maintain an adequate stock of chemicals for the laundry operation. • The ability to transfer personnel from one section to another and when needed. • To handle telephone calls professionally and courteously with a helpful attitude to the guest and staff. • The ability to respond properly to any hotel emergency or safety situation. • To be able to post all laundry charges to Micros. • Any other duties as assigned by the Laundry Supervisor.