Technical Support and Documentation
• Provide technical guidance to customers and the Sales team on product selection based on application requirements.
• Review customer specifications, datasheets, bills of quantities (BOQs), drawings, and purchase orders to identify technical and documentation requirements.
• Prepare and coordinate technical submittals, datasheets, drawings, certificates, and other project documentation.
• Obtain technical clarifications and supporting documents from suppliers and principals.
• Identify technical deviations and coordinate their clarification and approval with the relevant parties.
Order Execution
• Review assigned orders to confirm the agreed technical scope, delivery requirements, and documentation commitments.
• Coordinate with Procurement, Logistics, Sales, suppliers, and principals to ensure timely order execution and delivery.
• Track order progress, document submissions, approvals, delivery schedules, and outstanding actions.
• Maintain accurate records of customer requirements, correspondence, and order status.
• Highlight potential delays, technical discrepancies, or execution issues to the concerned Sales Engineer or Manager and support their resolution.
• Follow up on outstanding documentation and delivery requirements through order closure.
Coordination and Communication
• Serve as a coordination point between Sales, internal departments, suppliers, and principals for technical and execution matters.
• Provide Sales with regular updates on order status, customer requirements, and pending technical issues.
• Participate in clarification and order progress meetings as required.
• Qualifications and Experience
• Bachelor s degree in Instrumentation, Electronics, Electrical Engineering, or a related discipline.
• Relevant experience in technical sales support, application engineering, or order execution for instrumentation and engineering products.
• Experience supporting oil and gas, petrochemical, or industrial customers is preferred.
• Familiarity with supplier and principal coordination, technical submissions, and order documentation.
Is this role a fit for you?
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WorleyParsons Arabia Limited Co · Abu Dhabi - United Arab Emirates
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