Job description
It also includes supporting a diverse workforce comprising office-based employees, site/project-based staff, freelance personnel, and remote employees , requiring effective coordination across different working arrangements and locations.
The ideal candidate will have hands on experience in UAE-HR operations, including recruitment coordination, onboarding and offboarding, attendance and leave management, visa and medical insurance coordination, payroll inputs, and employee engagement activities.
Responsibilities:
The HR Coordinator will be responsible for the following:
1. HR Operations and Employee Lifecycle
• Coordinate employee onboarding and offboarding, including employment documentation, orientation, clearance procedures, and exit formalities.
• Maintain employee records, contracts, personnel files, and HR documentation in both digital and physical formats.
• Monitor employee attendance, leave applications, and leave balance records across office-based, site/project-based, freelance, and remote working arrangements, as applicable.
• Track employee document expiry dates, including passports, visas, Emirates IDs, and other relevant documents, and follow up on renewals.
• Prepare standard HR letters and documents, including salary certificates, No Objection Certificates (NOCs), employment confirmations, and experience letters.
• Ensure employee information is updated accurately in the HR management system.
• Coordinate routine HR requirements across the Dubai Office and AUH Branch, ensuring consistency in employee documentation, records, and HR processes.
2. Recruitment and Hiring Coordination
• Coordinate the end-to-end recruitment process, from job posting and candidate screening to interview scheduling, offer issuance, and pre-joining formalities.
• Create, publish, and manage job postings through recruitment platforms such as Workable, ensuring job descriptions and vacancy details are accurate and up to date.
• Review incoming CVs, screen candidates against role requirements, shortlist suitable profiles, and coordinate with hiring managers on candidate selection.
• Schedule interviews, coordinate with candidates and interviewers, manage calendars, and follow up on interview feedback and hiring decisions.
• Prepare and coordinate offer letters and employment documentation for selected candidates, ensuring details are accurate and approvals are obtained before issuance.
• Coordinate pre-joining documentation, including collection and verification of required personal documents, certificates, and other relevant information.
• Maintain recruitment trackers and candidate records, monitor hiring progress, and provide regular updates to the Director and relevant hiring managers.
• Ensure timely communication with candidates throughout the recruitment process and maintain a professional candidate experience.
3. HR Administration and Compliance
• Coordinate employment visa applications, renewals, cancellations, work permits, Emirates IDs, and medical fitness procedures in collaboration with the PRO.
• Coordinate employee medical insurance enrolments, deletions, renewals, and policy updates with insurance providers.
• Maintain records and track relevant requirements relating to MOHRE, employment contracts, applicable UAE labour regulations, mandatory ILOE enrolment, and relevant KSA requirements where applicable.
• Monitor relevant deadlines and ensure documentation is prepared and submitted to the appropriate parties on time.
• Assist with the preparation of documents and information required for labour-related queries, official notices, or employee complaints, escalating sensitive matters to the Director or relevant specialist.
4. Payroll and attendance coordination
• Compile and verify monthly attendance, approved leaves, overtime, and other applicable payroll inputs.
• Coordinate with the Finance team to ensure accurate and timely submission of payroll information.
• Maintain supporting records for salary adjustments, deductions, and other approved employee-related changes.
• Assist with payroll queries and employee requests relating to payslips and salary documentation.
• Coordinate attendance and payroll-related information across different employee categories and working arrangements, ensuring that applicable records are complete and submitted within the agreed timelines.
5. Employee Relations and Engagement
• Act as a point of contact for routine employee HR queries and provide timely guidance on HR processes and company policies.
• Document employee concerns and grievances objectively and escalate sensitive or complex matters to the Director.
• Coordinate employee engagement initiatives, internal celebrations, wellness activities, and company events.
• Prepare and circulate internal HR communications, announcements, public holiday updates, and policy notifications.
• Support employee induction and ensure new joiners are familiar with relevant company policies and procedures.
• Maintain effective communication with employees across office, site/project, freelance, and remote working arrangements, as applicable.
6. Training, Policies and General Administration
• Coordinate internal and external training sessions, maintain training records, and follow up on employee development activities.
• Maintain and update HR policies, standard operating procedures, employee handbooks, and related documentation as directed.
• Maintain strict confidentiality of employee information and ensure HR records are handled securely.
• Perform other HR and administrative duties relevant to the role as required.
• Education: Bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience: 3 4 years of hands-on HR operational experience in the UAE.
• UAE Labour Knowledge: Good working knowledge of UAE labour regulations, MOHRE processes, employment documentation, ILOE, and relevant mainland/free-zone procedures. Familiarity with KSA labour regulations is an advantage where applicable.
• HR Systems: Familiarity with HR management platforms such as Zoho People, Bayzat, BambooHR, or similar systems. Experience using recruitment platforms such as Workable is preferred.
• Recruitment Coordination: Practical experience coordinating the recruitment lifecycle, including job postings, CV screening, interview scheduling, offer letters, and pre-joining documentation.
• Technical Skills: Good understanding of AI tools and emerging technologies, with the ability to explore and apply AI solutions to improve work processes, productivity, and problem-solving. Familiarity with digital tools, online platforms, and data analysis, along with a willingness to learn and adapt to new technologies. Working knowledge of MS Office and Excel is required.
• Communication: Excellent written and verbal communication skills in English.
• Professional Attributes: Strong organizational skills, attention to detail, confidentiality, follow-up, problem-solving, and the ability to manage multiple HR tasks independently.
• Coordination Skills: Ability to coordinate HR activities across multiple locations and different workforce arrangements, including office-based, site/project-based, freelance, and remote personnel.
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