Hostess

• Greet guests warmly and professionally, creating a positive first impression and setting the tone for their dining experience. • Oversee and manage the entire hostess team, ensuring seamless guest flow and exceptional service delivery. • Train and mentor new hostesses, providing guidance on service standards, product knowledge, and operational procedures. • Coordinate with the kitchen and service staff to ensure smooth and efficient service, minimizing wait times and maximizing table turnover. • Maintain a clean and organized host stand and waiting area, creating a welcoming atmosphere for guests. • Manage the guest waiting list effectively, providing accurate wait times and keeping guests informed of their status. • High school diploma or equivalent is required. • Possesses relevant hospitality certificates or diplomas. • Minimum 5 years of experience in a high-volume restaurant environment. • Exceptional interpersonal skills, with the ability to interact with guests from diverse backgrounds. • Strong leadership skills, with the ability to motivate and manage a team. • Possesses a professional demeanour, with a polished appearance and excellent grooming standards. • Ability to stand and walk for extended periods, and lift up to 20 pounds.