Food & Beverage Supervisor

• Supervise daily food and beverage operations to ensure smooth and efficient service. • Lead, motivate, and support the F&B team to deliver exceptional guest experiences. • Ensure service standards are maintained in line with Sofitel brand standards. • Monitor staff performance, attendance, grooming, and compliance with hotel policies. • Handle guest feedback and resolve complaints professionally and promptly. • Ensure proper restaurant setup, cleanliness, hygiene, and safety standards. • Monitor food and beverage quality, presentation, and service delivery. • Assist in staff training, scheduling, and performance evaluations. • Monitor stock levels, inventory, and operating supplies. • Support revenue generation through upselling and promotional activities. • Coordinate with the kitchen and other departments to ensure seamless operations. • Assist in controlling operational costs and achieving departmental targets.Company Description • Diploma or bachelor's degree in Hospitality Management or a related field. • Minimum 2 3 years of experience in Food & Beverage operations, preferably in a luxury hotel. • Previous supervisory experience is preferred. • Strong knowledge of restaurant operations and service standards. • Excellent leadership, communication, and interpersonal skills. • Good command of English; additional languages are an advantage. • Strong guest service orientation and problem-solving skills. • Professional appearance, positive attitude, and ability to work flexible shifts. • Knowledge of food safety, hygiene, and health regulations.