Crew Mobility Coordinator

Key Responsibilities: Ground Mobility & Transport Coordination: • Coordinate all crew movements between airport, accommodation, offshore bases, and operational sites across UZ, H&G, SARB, and Jack-ups. • Ensure all airport transfers are aligned with flight schedules provided by the Travel Coordinator. • Manage and supervise daily driver activities, vehicle allocation, and trip scheduling. • Arrange additional vehicles from approved vendors to meet operational demand. • Respond to last-minute changes, delays, and emergency movements to ensure continuity of operations. Accommodation Management: • Coordinate and manage crew accommodation (hotels / workers village / other facilities). • Ensure timely booking, check-in, and check-out coordination based on mobilisation plans. • Maintain daily communication with accommodation providers to ensure availability and readiness. • Track and maintain accurate records of crew allocation across all accommodation types. • Provide daily accommodation status reports to relevant stakeholders. • Execute transportation requirements based on plans issued by the Personnel Logistics Coordinator. • Coordinate closely with the Travel Coordinator to align: Arrival/departure timing / Airport transfers and Accommodation readiness • Support smooth handover between flight arrival and on-ground logistics execution. • Escalate any mobilisation risks or conflicts to the Operations Team Leader. HSEQ and regulatory compliance: • Follow all TWMA, work site and regulator procedures at all times. • Ensure safe working practices at all times. • Address any concerns and take appropriate actions in conjunction with TWMA procedures. • Adherence to country specific travel regulations stipulated by UAE Government. Qualifications / Training (E – Essential / P – Preferred): • Diploma in any discipline, or high school certificate with relevant admin experience of at least 3 years if relevant qualification is not available (E). • Bachelor’s degree in business administration, Logistics, or related field (P) • IATA or equivalent travel industry accreditation (P) • Certification in Travel Management Systems or similar (P) Experience(s) (E – Essential / P – Preferred): • Minimum of 2 years previous work experience in similar or administration role (E) • Proven customer focused work experience within UAE (E) • Demonstrate proven experience in coordinating & monitoring administration process, organising own work effectively and setting priorities in order to meet competing deadlines (E) • Excellent skills in basic Microsoft Office packages (i.e., Excel, Word, PowerPoint) (E) • Knowledge in advanced computing skills including OS & advanced MS office package skills (i.e., Excel, Word, PowerPoint) including advanced functions such as pivot tables, VLOOKUP, and macros (P) • Previous experience in the offshore projects including knowledge of terminology used (P) • Familiarity with crew rotation schedules and offshore mobilization (P) • Experience using corporate travel booking systems (P) • Working knowledge of international travel regulations and visa processes (P) Knowledge / Skills / Competencies (E – Essential / P – Preferred): • Excellent interpersonal and communication skills in (written and verbal) in English (E) • Strong organisational and multitasking ability (E) • Ensures that important information is shared with employees and others as appropriate (E) • Customer centric attitude(E) • Adaptable, flexible, and positive attitude towards change (E) • Good team player with the ability to also work on own initiative (E) • Dedicated to promoting a positive image of the company (E) • Ability to work under pressure and handle emergency travel situations (E) • Strong cost optimisation awareness and travel budget tracking (E) • Ability to work with less supervision and track multiple processes (E) • Competent in applying defined systems of work (P) • Exceptional organisational skills and ability to liaise with all management level members and external suppliers. (E) • Willingness and ability to respond to emergencies outside working hours (E) • UAE driving license (P) Complying with Procedures: • Ensure compliance with the Company and Client operating policies and procedures. • Ensure compliance with the Company Health and Safety policy. • Be aware of company conditions of employment as detailed in the Employee Handbook. • Liaise with the HR Department to assure compliance with current employment law legislation and contract of employment.