Cash Supervisor

• Review and monitor daily cash transactions across all café outlets to ensure accuracy and proper cash handling. • Perform daily cash reconciliation by comparing cash sales, POS reports, online payments, and actual cash balances. • Identify, investigate, and resolve cash discrepancies and report any irregularities to management. • Monitor and resolve issues related to the daily operations of café outlets. • Supervise and review the overall operations of the cashier and service departments across all shops. • Manage shop petty cash, including expense verification, recording, and reconciliation. • Coordinate with delivery teams and online ordering platforms to resolve order issues, payment discrepancies, cancellations, and delivery-related concerns. • Prepare daily cash reports, sales reports, petty cash reports, reconciliation statements, and other reports as required by management. • Verify sales transactions, discounts, refunds, voids, and other adjustments to ensure proper documentation and authorization. • Monitor compliance with company policies and standard operating procedures related to cash handling and restaurant operations. • Coordinate with cashiers, restaurant staff, and management to ensure smooth daily operations across all outlets. • Maintain proper records of cash movements, expenses, and supporting documents for reporting and auditing purposes. Identify operational gaps and recommend improvements to cash control and outlet efficiency. • Bachelor’s Degree in Commerce. • Good experience in cash management and cash handling. • Strong experience in daily cash reconciliation and cash discrepancy investigation. • Good experience in daily restaurant, café, or food and beverage operations. • Good knowledge of MS Excel, including formulas, data analysis, and report preparation. • Experience with POS systems and restaurant sales reporting. • Good understanding of cash sales, card payments, online payments, refunds, and petty cash management. • Strong numerical, analytical, and problem-solving skills. • Good communication and coordination skills. • High level of accuracy, honesty, integrity, and attention to detail. • Ability to manage multiple outlets and work under pressure. • Good organizational skills and the ability to meet daily reporting deadlines.