Currency exchanger

Key Responsibilities: 1. Customer Service & Transactions o Handle buying and selling of foreign currencies as per approved exchange rates. o Provide accurate information on rates and charges to customers. o Ensure customer transactions are processed quickly and efficiently. o Maintain a professional and courteous approach while dealing with customers. 2. Cash Handling & Security o Ensure sufficient cash is available at all times to meet daily transaction requirements. o Ensure accuracy in counting, verifying, and balancing cash. o Safeguard cash and currencies in compliance with security procedures. o Deposit excess cash in the bank as instructed. 3. Compliance & Regulatory Adherence o Strictly follow AML policies, KYC norms, and company compliance guidelines. o Report suspicious transactions to the Compliance Officer & Branch In-Charge. o Ensure all documents and customer IDs are verified and recorded as per regulations. 4. Operational Efficiency o Accurately record all transactions in the system. o Reconcile daily transactions and balance cash at the end of the day. o Assist in preparing daily reports for submission to the Branch Manager 5. Teamwork & Support o Support colleagues in branch operations when required. o Participate in training sessions to stay updated with new policies, products, and regulatory requirements. o Maintain discipline and professionalism within the branch.