Business Development Officer (BDO) / Sales Representative

• Manage incoming enquiries through WhatsApp marketing groups and other channels. • Contact prospective clients to understand project requirements, budgets, and timelines. • Qualify leads, maintain enquiry records, and conduct timely follow-ups to maximise conversions. • Conduct site visits to assess project requirements, dimensions, site conditions, and scope of work. • Understand client preferences, material requirements, budget expectations, and execution timelines. • Document site measurements, photographs, and relevant details for quotations and proposals. • Coordinate BOQs, quotations, and cost estimates. • Validate project costs and feasibility with technical teams. • Coordinate with the graphic design team to prepare visual concepts, layouts, and client presentations and communicate client requirements, site details, and design preferences clearly. • Coordinate revisions and ensure proposals align with client expectations and approved budgets. • Present proposals and quotations to clients and address their queries. • Negotiate commercial terms and follow up to close deals. • Convert leads into projects while maintaining profitability and customer satisfaction. • Maintain an updated database of enquiries, leads, site visits, quotations, follow-ups, project closures. • Provide regular sales pipeline updates and performance reports to management. • Maintain customer relationships after project completion, collect feedback, and obtain customer ratings and reviews. • Coordinate and work with the site manager/team to ensure customer requirements are met. • Strong sales, negotiation, persuasion, and deal-closing skills. • Ability to convert enquiries into confirmed projects through effective pitching and follow-ups. • Commercial awareness of pricing, profit margins, and customer budgets. • Strong objection-handling and problem-solving abilities. • Excellent verbal and written communication skills. • Strong client-handling, interpersonal, and relationship-building abilities. • Ability to understand customer requirements and manage multiple clients professionally. • Basic knowledge of landscaping, outdoor construction, home improvement, or related industries. • Understanding of BOQs, quotations, cost estimates, site measurements, and project scope. • Ability to coordinate with design, technical, and execution teams. • Strong coordination, planning, time management, and follow-up skills. • Attention to detail in maintaining project specifications, pricing, and payment records. • Proficiency in WhatsApp Business, Microsoft Excel, Word, and email. • Ability to maintain lead trackers, quotations, and sales reports. • Familiarity with CRM systems and digital presentations is an advantage. • Experience in landscaping, construction, interior fit-outs, home improvement, or building materials is preferred. • Experience in client site visits, quotation preparation, BOQ coordination, and deal closure is an advantage. • UAE market experience, particularly in Dubai, is preferred. • A valid UAE driving licence and own vehicle are preferred. • Comfortable with sales, client meetings, negotiations, and regular follow-ups.