Unit Head Payments Projects

Job Title Unit Head Payments Projects Department Digital Banking Main Role (Overall accountability): Drive, develop and document business requirements of Cards department. The job holder carries the overall responsibility of coordinating the User Acceptance Testing from business side. Acting as the liaison between Business and IT in articulating business requirements into IT development requirements. The overall main responsibility is to support Head of Cards Products in driving multiple cards issuing projects, ensures all agile activities being listed and delivered as planned. This includes drive innovation projects and activities Principal Accountabilities: Elicit business requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, and task and workflow analysis. Critically evaluate information gathered from multiple sources, reconcile conflicts and decompose high level information into detail business requirement document. Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the Functional requirements (Business Requirements Document), Use cases and test cases for User Acceptance Testing (UAT). Drive and challenge business units on their assumptions of how they will successfully execute their plans. Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. Be the liaison between the business units, technology teams and support teams. Drive innovations thoughts and convert them into plans and actions. Personnel Specifications: Work experience: Minimum 10 years of hands on experience working in a Card projects, cards payments Sound experience in managing cards issuing related projects as well Cards Ops background Well rounded knowledge in new product setup with International card schemes, namely Visa and Mastercard A good understanding of Cards Schemes (Visa and MasterCard) general rules and regulations. This includes review and understand all compliance and regulations activities. Hands on operational experience in EMV card issuance and EMV acquiring including ATMs Understand OmanNet Payment gateway technical processing or a Domestic Scheme Understand Visa CyberSource Payment gateway technical processing. 3D Secure and payer authentication in-depth knowledge. PCI DSS understanding Understanding Oman local payments technical processing is an advantage Ability to work with IT personnel to articulate business requirements documents into IT requirements Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Ability to review IT development documents and provide comments and guidance as per business requirements Ability to work independently with users to define concepts and under direction of project managers Fair knowledge in project management methodology Good knowledge in overall banking Personality: Analytical thinker Problem solver/ Pragmatic thinker Self starter/ Self motivated Good communicator Goal driven individual Individual who will not quit Very good command in English language (both written and spoken) Team player