UAE National | Service Executive Contract | Al-Futtaim Automotive |

• Collate information from the ERP system and other sources related to Service Contracts and generate timely reports. • Alert the workshop manager and higher management about exceptions that may affect the profitability of service contracts. • Present reports related to service contracts to higher management within specified timelines. • Prepare and share relevant reports with Principals related to Service Contracts within specified timelines. • Maintain contact with Service Contract Customers for technical and commercial matters, ensuring positive customer feedback. • Coordinate with the workshop and sales teams to ensure service contract objectives are met. • Monitor and analyze service contract profitability, providing insights and recommendations for improvement. • Ensure compliance with organizational policies regarding service contract management. Required Skills To Be Successful: • Excellent analytical thinking and problem-solving skills. • Strong planning and organizational abilities. • Customer-focused mindset with adaptability in dynamic environments. • Effective communication and interpersonal skills in English, Arabic is a plus. What Qualifies You For The Role: • Diploma in Mechanical/Automotive or a Bachelor’s degree. • Minimum 3 years of experience in service contracts management within a reputable automotive dealership. • Proficiency in using MS Office and sound technical knowledge of service contracts. • Valid UAE driver’s license and effective communication skills in English, with Arabic as an advantage.