Job description
To develop and expand cross-border transportation business between the UAE and GCC countries by identifying new business opportunities, acquiring customers, and providing competitive transportation solutions. The candidate must have strong knowledge of cross-border transport operations, regulatory requirements, documentation, and specialized vehicle movements.
Key Responsibilities:
• Sales & Business Development
• Identify and develop new business opportunities for cross-border transportation between the UAE and GCC countries.
• Generate leads, acquire new customers, and build long-term relationships with customers, transporters, and business partners.
• Prepare competitive quotations, negotiate rates, and achieve assigned sales and revenue targets.
• Develop business for specialized transportation services, including reefer, low-bed trailer, and RORO (car) transportation.
• Monitor market trends, competitor activities, and pricing to identify opportunities for business growth.
• Maintain a strong sales pipeline and provide regular updates on sales performance and business development activities.
• Cross-Border Transportation Knowledge
• Possess thorough knowledge of cross-border transportation procedures between the UAE and GCC countries, including Saudi Arabia, Oman, Qatar, Bahrain, and Kuwait.
• Understand applicable transport regulations, customs procedures, border clearance requirements, permits, and other regulatory formalities.
• Have sound knowledge of cross-border transportation documentation, including customs documents, transit documents, vehicle permits, and shipment-related paperwork.
• Coordinate with operations teams, customs clearance agents, transporters, and other stakeholders to ensure smooth execution of shipments.
• Understand the operational requirements and commercial aspects of reefer transportation, low-bed trailer movements, and RORO/car transportation.
• Ensure that proposed transportation solutions comply with applicable country-specific regulations and customer requirements.
• Customer Relationship Management
• Understand customer requirements and propose suitable transportation solutions.
• Handle customer inquiries, rate negotiations, and service-related coordination.
• Work closely with the operations team to ensure service commitments are met and customer satisfaction is maintained.
• Develop existing accounts and identify opportunities to increase business volumes and profitability.
• 5–6 years of relevant experience in the transportation and logistics industry, with a strong focus on cross-border transportation.
• Proven experience in sales and business development within the UAE–GCC transportation market.
• Thorough knowledge of cross-border transport operations, regulations, permits, customs procedures, and documentation.
• Practical knowledge of reefer transportation, low-bed trailer movements, and RORO/car transportation.
• Strong communication, negotiation, customer relationship management, and commercial skills.
• Ability to independently develop new business and achieve sales targets.
• Good command of English; knowledge of Arabic is an advantage.
Preferred / Added Advantage
• Previous work experience handling transportation movements to and from Saudi Arabia.
• Established contacts with customers, transporters, and logistics partners across GCC countries.
• Experience in handling specialized and temperature-controlled transportation requirements.
Key Competencies
• Strong business development and customer acquisition skills.
• In-depth understanding of GCC cross-border transportation.
• Commercial awareness and effective rate negotiation.
• Ability to work independently and deliver results.
• Strong coordination, problem-solving, and relationship-building skills.
Key Performance Indicators (KPIs)
• New customer acquisition and development of key accounts.
• Achievement of assigned sales and revenue targets.
• Gross profit and profitability generated from transportation business.
• Growth in cross-border shipment volumes.
• Development of business for reefer, low-bed trailer, and RORO transportation.
• Customer retention and satisfaction.
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