• End-to-end management of the Dubai centre: daily operations, course scheduling, facilities management, delegate logistics, and seamless delivery of face-to-face, online, and in-company programmes
• Maintain professional, fully equipped training environments; manage calendars across 90+ scheduled courses
• Ensure full compliance with UAE regulations, accreditation standards, and internal quality frameworks
• Streamline workflows, control costs, and maximise centre utilisation — directly protecting and growing profitability
• Lead, mentor, and schedule the roster of expert associate and full-time trainers; uphold consistent, high-quality delivery standards
• Collect and act on delegate feedback; continuously refine learning experiences
• Curate and expand the course portfolio including the fast-growing AI training category to match market demand
• Preserve and strengthen the 4.9-star service reputation through proactive, solution-focused leadership
• Serve as the primary face of the centre to corporate clients, government entities, and partner organisations across the UAE
• Nurture existing accounts; identify and secure repeat business and custom in-company training contracts
• Track enrolment trends, revenue streams, and client retention; design and execute growth strategies
• Represent the centre at industry events and business networks to build brand presence and new leads
• Manage all centre-related budgets and operational spend — optimise without compromising quality
• Monitor income vs. costs; prepare regular performance reports and adjust strategies to maximise net profit
• Share income is calculated on net profit — decisions directly determine earnings
• Maintain transparent reporting and agreed sharing structure from day one
• Bachelor’s degree in Business, Education, HR, or related field
• Professional accreditation (ILM, CTD, etc.) is a strong advantage
• 10+ years managing a training centre, education institute, or professional services operation
• UAE-based experience preferred
• Proven ability to grow revenue, manage costs, and build client relationships
• Deep understanding of corporate training, accreditation frameworks, and market needs including digital and AI learning trends
• Bilingual English/Arabic highly valued
• Tech-fluent: comfortable with LMS platforms, virtual delivery tools, Microsoft 365, and CRM systems
• Entrepreneurial mindset: thrives on ownership, ability to work without close supervision
• Motivated by scalable earnings rather than fixed salary
• Based in Dubai and ready to start at short notice
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