Training and Change Management IT Specialist

Job Purpose: Deliver HIS (Hospital Information System) and other hospital systems/applications training to staff across Fakeeh Care Group. Assist in documenting and following up on change requests, and provide day-to-day support to ensure effective use of hospital systems. Prepare training materials to support staff adoption and system efficiency. Key Responsibilities and Duties: • Conduct HIS training sessions for medical and non-medical staff • Provide orientation and re-orientation for new and existing physicians on HIS • Deliver hospital systems/applications training sessions for staff • Prepare and develop training materials, user manuals, and quick reference guides • Record and track attendance for training sessions and maintain training logs • Receive and document change requests from hospital departments • Coordinate with vendors and relevant teams to clarify requirements for change requests • Perform initial testing of system changes and report issues to the Manager • Prepare and submit periodic progress reports to the Manager • Review and discuss HIS modification requests with physicians and clinical staff • Demonstrate professional communication skills with physicians across Fakeeh Care • Serve as a member of the Training Committee • Other duties as assigned within the scope of the job • Experience: 3+ years in HIS training, clinical informatics, healthcare IT, or related field • Education: Bachelor s degree in Health Information Management or related field • Language: Excellent command of oral and written English and prefer Arabic • Licenses / Certifications: Preferred Saudi Commission for Health Specialties (SCFHS) Health Informatics certification