Ticketing Executive

Key Responsibilities 1. Flight Booking & Ticketing • Arrange domestic and international flight tickets for employees, new joiners, and management. • Coordinate with travel agencies, airlines, and approved booking platforms. Ensure ticket bookings comply with company travel policies and approved budgets. 2. Employee Travel Coordination • Coordinate employee mobilization, demobilization, repatriation, and leave travel. • Prepare travel itineraries, ticket confirmations, and travel schedules. • Coordinate airport pickups, drop-offs, and local transportation with site administration. 3. Visa & Documentation • Coordinate with HR and PRO teams for visa, immigration invitation letters, and travel documentation. • Verify passport validity, visa status, and other required travel documents before ticket issuance. • Ensure travel documents are shared with employees and relevant departments on time. 4. Rescheduling & Cancellations • Handle ticket modifications, cancellations, refunds, and rebooking. • Track airline penalties, cancellation charges, and refund status. • Obtain the necessary approvals before making changes to confirmed bookings. 5. HR Records & Reporting • Maintain employee travel records, ticket copies, invoices, and approval documents. • Track travel expenses and prepare monthly ticketing and cost reports. • Maintain employee movement records for different plant locations and overseas sites. 6. Internal Coordination • Coordinate with HR, Finance, Accounts, Administration, site management, and recruitment teams. • Confirm joining dates, reporting locations, accommodation availability, and travel readiness before finalizing bookings. • Provide timely updates regarding flight changes, delays, and travel emergencies.