Senior Sales Manager – Logistics & Freight Forwarding

Senior Sales Manager – Logistics & Freight Forwarding Location: Jebel Ali, Dubai, UAE Department: Sales – JAFZA Employment Type: Full-Time Salary: Negotiable based on experience and business performance Experience: 10+ years preferred Nationality Preference: Indian Education: Bachelor's degree required; MBA preferred Job Summary The company is seeking an experienced and commercially driven Senior Sales Manager – Logistics & Freight Forwarding to lead business development and revenue growth in Jebel Ali Free Zone (JAFZA) and surrounding industrial and logistics hubs. The ideal candidate will have extensive experience in logistics sales, freight forwarding, supply chain solutions, customer portfolio development, and revenue generation. The candidate must possess a strong network of corporate customers, the ability to acquire new accounts, and a proven track record of achieving individual and team sales targets. This role requires a proactive sales professional who can identify market opportunities, build strategic customer relationships, develop profitable business, and contribute to the overall growth of the sales department. Key Responsibilities 1. Sales Strategy & Business Development • Develop and execute sales strategies to achieve revenue, gross profit, and business growth targets. • Identify and acquire new customers across JAFZA and surrounding business hubs. • Develop new business opportunities through market research, networking, referrals, and direct sales. • Build and maintain a strong portfolio of corporate customers across logistics and freight forwarding. • Drive individual sales performance and contribute to the achievement of overall team targets. 2. Logistics & Freight Forwarding Sales • Promote freight forwarding, logistics, supply chain, and related transportation solutions. • Identify opportunities across import/export, international freight, distribution, and integrated logistics services. • Develop business relationships with manufacturers, traders, importers, exporters, and multinational companies. • Understand customer logistics requirements and propose commercially viable solutions. • Monitor industry trends, competitor activities, freight market developments, and customer demand. 3. Customer Portfolio & Relationship Management • Build and maintain long-term relationships with key accounts and decision-makers. • Develop new customer portfolios while expanding existing accounts. • Negotiate pricing, service agreements, commercial terms, and contracts. • Ensure customer satisfaction, retention, repeat business, and account profitability. • Maintain an effective sales pipeline and regularly follow up on business opportunities. 4. Revenue Generation & Profitability • Achieve individual revenue and gross profit targets. • Drive business performance in line with the company's sales and profitability objectives. • Monitor customer profitability, pricing strategies, and commercial performance. • Prepare sales forecasts, pipeline reports, and business development plans. • Identify opportunities to improve margins and maximize customer lifetime value. 5. Team Leadership & Coordination • Support and drive sales team performance to achieve collective targets. • Collaborate with operations, customer service, pricing, and management teams to ensure effective service delivery. • Monitor sales activities, pipeline conversion, and account development. • Provide market intelligence and business updates to senior management. Mandatory Qualifications & Experience • Minimum 10 years of relevant sales and business development experience , preferably in logistics or freight forwarding. • Proven experience in logistics sales, freight forwarding, supply chain solutions, or related services. • Demonstrated ability to acquire new customers and build a strong corporate customer portfolio. • Proven track record of revenue generation, gross profit achievement, and sales target fulfillment. • Strong knowledge of the UAE logistics market, particularly JAFZA and surrounding business hubs. • Experience in managing customer relationships, negotiating commercial agreements, and developing profitable accounts. • Strong commercial acumen, market intelligence, and networking capabilities. • Excellent communication, negotiation, presentation, and relationship management skills. • Ability to work independently, identify business opportunities, and deliver measurable results. Preferred Qualifications • MBA in Business Administration, Marketing, Sales, or a related field. • Professional certifications in logistics, freight forwarding, or supply chain management. • Established customer network across JAFZA, Dubai Investment Park (DIP), Dubai Industrial City (DIC), Jumeirah Lakes Towers (JLT), and Dubai South (DWC). • Experience in leading or mentoring sales teams. • Strong understanding of freight pricing, gross profit, customer profitability, and commercial negotiations. Key Performance Indicators (KPIs) Performance will be assessed based on: • Individual revenue and gross profit achievement. • New customer acquisition and active account development. • Growth of the customer portfolio and repeat business. • Individual sales performance and overall team target fulfillment. • Sales pipeline development and conversion rates. • Customer retention and profitability. Target expectation: Individual gross profit contribution equivalent to approximately four times the candidate's salary, or three times the salary combined with fulfillment of the entire sales team's target, subject to the company's agreed performance structure. Compensation & Benefits • Monthly salary in the range of AED 18,000–25,000, negotiable based on experience, customer portfolio, and gross profit generation. • Standard benefits applicable to the Manager grade, as per company policy. Application Requirements Interested candidates should submit an updated CV highlighting: • Relevant logistics and freight forwarding sales experience. • Existing customer portfolio and market coverage. • Individual and team sales targets achieved. • Monthly or annual revenue and gross profit contributions. • Experience in new business acquisition and account management. • Current salary, expected salary, and notice period. Candidates with strong UAE logistics market knowledge, an established customer network, and a proven track record of profitable business development are encouraged to apply.