Sector Manager

We are seeking an experienced Sector Manager to lead day-to-day operations, manage key client relationships, and ensure high levels of service quality and customer satisfaction. Key Responsibilities: • Develop and execute operational plans to achieve business objectives. • Manage and strengthen long-term relationships with key clients. • Monitor operational performance, KPIs, and service delivery. • Address client concerns and coordinate with relevant teams to resolve operational issues. • Support business growth through client retention and new business opportunities. • Oversee team performance, training, and development. • Monitor financial collections and outstanding client accounts. • Ensure operational activities comply with applicable policies and regulations. • Prepare periodic performance reports and recommendations for management. [ | PDF] Qualifications & Experience: • Bachelor s degree in Business Administration or a related field. • 4 7 years of experience in operations management. • Strong client/account management, leadership, communication, and problem-solving skills.