Sales Supervisor | Retail | Ted Baker, Jebel Ali Outlet Village

What You Will Do: Client and Business Development • Support the team in building long-term client relationships, leveraging the different clienteling tools. • Enhance the 'client state of mind' amongst the team. • Ensure extensive product knowledge of the team. • Support store management in achieving business objectives, projects, and initiatives (e.g., reporting, sales analysis, product training). Selling & Floor Management • Oversee shop floor to ensure maximum coverage during peak trading periods. • Act as a role model demonstrating sales leadership to the team. • Intervene and provide support during selling ceremonies. Operations • Perform and supervise store opening and closing procedures, including counting register funds, completing bank deposits, opening and closing registers, and securing the facility. • Accurately process all POS transactions and inventory functions, such as transfers, receiving, repairs, and damages, to maintain inventory integrity. • Adhere to loss prevention policies and operational procedures. Leadership Presence • Exemplary performer across all functions. • Effectively resolve customer complaints, exchanges, and inquiries. • Liaise between staff and management regarding potential performance concerns. • Propose and implement action plans to deliver efficient processes and organization in the store. • Educate the team on sales plans, personal sales goals, and KPIs. Others • Serve as an ambassador of the brand, culture, quality, and know-how. • Ensure store presentation standards are achieved and maintained. Required Skills To Be Successful: • Retail operational skills including expertise in managing inventory and cash handling. • Excellent leadership and problem-solving skills to resolve issues effectively. • Strong customer service orientation to build and maintain long-term client relationships. • Proactive attitude with strong communication skills and ability to foster a good team spirit. What Qualifies You For The Role: • High school degree or equivalent. • Minimum of 2-3 years experience in the retail or hospitality industry. • Good knowledge of the fashion/beauty industry and trends. • Retail operational skills, including stock management, VM, systems, and cash handling. • Leadership and problem-solving skills. • Excellent relationship skills. • Integrity and trustworthiness. • Ability to deal with ambiguity. • Proactive with a good team spirit and able to take initiatives. • Strong communication skills. • Computer skills. • Ability to multitask and prioritize.