Sales Supervisor

• Lead and manage sales operations across the Umm Al Quwain region , ensuring achievement of sales, distribution, and collection targets. • Manage and motivate the Van Sales team and Helpers , including daily allocation, attendance, route plans, and performance. • Develop and optimize sales routes and territory coverage to maximize productivity and market penetration. • Set individual sales targets and monitor team performance against agreed KPIs. • Drive sales growth across Home & Office and 5-Gallon water channels . • Manage customer relationships, resolve service issues, and ensure high levels of customer satisfaction. • Monitor sales, collections, customer aging, distribution, assets, and route adherence . • Follow up on collection and recovery of assets from inactive or closed customers. • Conduct market and competitor analysis and recommend actions to increase market share. • Prepare daily, weekly, and monthly sales and operational reports. • Escalate operational, customer, and team-related issues to the Sales Manager as required. • 7+ years of UAE FMCG sales experience , preferably in the beverage/water industry. • 4+ years in a Sales Supervisor / Team Leader role managing field sales teams. • Strong experience in the Umm Al Quwain market with good knowledge of local customers, routes, and territories. • Proven experience managing Van Sales Representatives and Helpers . • Hands-on experience in Home & Office (H&O) and 5-Gallon water sales/distribution is essential. • Strong understanding of route planning, sales targets, collections, customer aging, and asset management. • Valid UAE Driving License with strong UAE road and territory knowledge. • Good leadership, communication, negotiation, and customer-management skills. • Proficiency in MS Office / Excel ; experience with SAP or POS systems is an advantage. • Bachelor’s degree in any discipline preferred. • Must be comfortable working and based in Umm Al Quwain .