Sales Executive

**Your day to day** * Maintain and regularly update database including details of sales calls and client information as per company guidelines. * Produce and conduct familiarization \& entertainment programs for voco® Doha West Bay Suites for identified target accounts. * Communicate with other hotel departments to ensure superior quality service delivery to all customers. * Handle and reply to request such as Meeting \& Events, Catering and Groups. * Prepare needed documents and communicate with other department such as BEO, VIP arrival , Extension and any other related communication needed. * Maintain detailed awareness of booking patterns, room night productivity, cancellations and any other factors that may impact results. * Liaise closely with the Reservations, Sales Administrator and Sales Executives for lead generation and potential business opportunities. * Ensure that all personal accountabilities and deadlines set in the Business Plan are met * Maintain professional business confidentiality. * Prepare any other reports required by the Director of Sales and Marketing or General Manager. * Conduct yourself in a professional manner at all times and maintain high grooming standard. * Conduct market research to identify potential leads and opportunities. * Prepare promotional materials and logistics for these events. Provide administrative support to sales managers and executives as needed. **What we need from you****RESPONSIBLE BUSINESS*** Liaise with Director of Sales and Marketing and General Manager daily * Ensure effective interdepartmental communication * Liaise with Director of Sales and Marketing on all quotes for extended stays' groups for sign off prior to presentation to client * Preparation of quotes, issuing of contracts, communications, database input and filing * Preparing of month end reports and monthly forecasts, anticipated revenue forecast, yearly budgets, weekly forecasts and weekly budgeting * Ensuring that all requests are replied to within 24 hours * Communicate with customers to address inquiries, resolve issues, and provide product/service information. * Maintain positive relationships with clients and ensure their needs are met. **Sales*** Conduct site inspections * Cold calling to secure new business sales calls/appointments * Telemarketing * Communicate and follow through with hotel departments to ensure that the sales commitment is being fulfilled * Assist with market intelligence and information gathering of benefit to the hotel. * Assist sales representatives with order processing, quotes, and sales inquiries. * Coordinate and schedule sales meetings, presentations, and appointments. * Prepare and distribute sales materials, reports, and presentations. **Management*** Comply with and ensure adherence to all of the hotel’s policies and procedures * Comply with all occupational health and safety policies and procedures * Attend all scheduled meetings. * Maintain a good working relationship with all staff and colleagues throughout the hotel and sister properties * Maintain in good working order all hotel property in your possession. * Maintain a positive and professional attitude at all times * Have working knowledge of budget targets and develop strategies to achieve set targets * Develop methods and initiatives to increase departmental revenue within the sales team. **GENERAL*** Communicate effectively with all other departments * Attend meetings, training sessions and any other required meeting or training session. * Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations. * Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager * Achievement of budget revenue * Acquisition of key accounts * All client requests are followed up on and responded to within same business day. * Assigned projects are completed within designated timeframes * Efficient communication platform is consistently maintained * Maintains an 'executive presence' and uphold high professional standards in all dealings. Reports, presentations and other administrative duties are consistently on a high standard **What we need from you****PERSONAL CHARACTERISTICS** **Education*** Bachelor of Science in Administration or Hotel Management degree * Tertiary qualifications relevant to Sales would be an advantage **Experience*** Previous experience within a hotel sales environment in an internationally recognized hotel chain at managerial level for at least 3 to 5 years within Qatar market. * Current/previous responsibility for key accounts and new business generation in premium markets. * Track record of achieving sales targets. * Existing corporate accounts in Qatar market. * Demonstrated ability to manage own and others tasks through to conclusion. * Ability to lead presentations, conduct effective negotiations and close deals. * **Technical*** Competent Word, Excel, PowerPoint and software packages * High proficiency in English language oral and written skills * Highly organized, able to coordinate the efforts of others and manage multiple assignments and projects. * Knowledge of hotel PMS (HIS, Opera) and other industry related software programs. **Personal Attributes*** ‘Can do’ attitude combined with a high level of energy * Professionally groomed * Articulate and confident * Effective problem\-solving skills Ability to work to deadlines and maintain composure at all times Don't quite meet every single requirement, but still believe you'd be a great fit for the job? 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