• Provide administrative support to the sales team, including preparing sales reports, maintaining customer databases, and managing customer inquiries.
• Coordinate sales activities, including scheduling sales calls, sending sales proposals, and following up on sales leads.
• Assist with the preparation of sales presentations and proposals.
• Work closely with the design and production team to ensure the timely delivery of POSM materials to customers.
• Manage the order processing and delivery process, including coordinating with customers, production, and logistics teams.
• Monitor and track sales orders, ensuring that all orders are fulfilled accurately and on time.
• Communicate with customers to provide order status updates and resolve any issues or concerns.
• Ensure customer satisfaction by providing excellent customer service and resolving customer complaints in a timely manner.
• Collaborate with other departments, such as marketing and finance, to ensure that business objectives are met.
• Proven experience in sales coordination or customer service, preferably in the POSM or related industry.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers and colleagues.
• Strong problem-solving skills, with the ability to resolve customer issues and complaints in a timely and effective manner.
• Proficiency in relevant software applications and tools, such as CRM software, Microsoft Office, and project management tools.
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to adapt to changing business needs and priorities.
Education and Qualifications:
• Bachelor's degree in Business Administration, Printing, or a related field.
• Relevant experience in sales coordination or customer service may be preferred.
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Kwality Plastic Factory LLC · Dubai , Ajman , Sharjah - United Arab Emirates (UAE)
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