Sales Coordinator

*1. Sales Coordination & Support* • Assist the sales team with daily sales activities and operations. • Prepare quotations, sales proposals, invoices, and purchase orders. • Coordinate with customers regarding inquiries, orders, pricing, and deliveries. • Follow up on quotations and pending orders to ensure timely closure. • Maintain accurate sales records and customer databases. *2. Customer Relationship Management* • Handle customer inquiries through phone calls, emails, and WhatsApp. • Maintain professional relationships with existing and potential customers. • Follow up with clients regarding quotations, payments, and order confirmations. • Resolve customer concerns and coordinate with relevant departments. *3. Order Processing & Delivery Coordination* • Process customer orders and coordinate with warehouse, logistics, and accounts teams. • Monitor order status and ensure timely delivery. • Prepare and maintain sales-related documentation. • Coordinate with suppliers and customers regarding product availability and delivery schedules. *4. Sales Reporting & Administration* • Prepare daily, weekly, and monthly sales reports. • Maintain customer records, sales data, and order tracking sheets. • Monitor pending quotations, outstanding payments, and sales targets. • Organize sales meetings, appointments, and customer visits. • Provide administrative support to sales managers and management. *5. Business Development Support* • Identify potential customers and generate new sales leads. • Conduct market research and competitor analysis. • Contact prospective customers through calls, emails, and WhatsApp. • Arrange meetings between customers and the sales team. • Support marketing campaigns, exhibitions, and promotional activities. • Bachelor's degree or diploma in Business Administration, Sales, Marketing, or a related field. • Previous experience as a Sales Coordinator, Sales Administrator, or similar role preferred. • Excellent written and verbal communication skills in English. • Proficiency in MS Office, especially Excel, Word, and Outlook. • Knowledge of CRM software and ERP systems is an advantage. • Strong organizational, multitasking, and time-management skills. • Ability to prepare quotations, invoices, and sales reports. • Good customer service, negotiation, and follow-up skills. • UAE sales coordination experience is preferred. Key Skills • Sales Coordination & Customer Support • Quotation & Order Management • Client Follow-ups & Lead Generation • MS Excel & Sales Reporting • Email & Telephone Communication • Logistics & Delivery Coordination • Documentation & Administrative Support • Team Coordination & Problem-Solving