Job description
• Welcome customers to the store and assist them in a polite, friendly, and professional manner.
• Ask questions to understand customers’ needs and help them find suitable products.
• Provide accurate information about products, prices, offers, availability, and store policies.
• Recommend products when appropriate and support customers throughout their shopping experience.
• Assist with sales activities and work towards achieving individual and store sales targets.
• Process customer purchases using the point-of-sale (POS) system, where required.
• Handle cash, card, and other payment transactions accurately, following company procedures.
• Issue receipts and assist with refunds or exchanges in accordance with store policy.
• Keep shelves, counters, product displays, and customer areas clean, tidy, and well organised.
• Replenish products on shelves and ensure items are displayed neatly and attractively.
• Check product labels, price tags, and promotional materials, and report any errors to the supervisor.
• Monitor stock on the sales floor and inform the supervisor when products are running low.
• Assist with receiving, unpacking, checking, sorting, and arranging deliveries.
• Support stock counts and help maintain accurate inventory records.
• Follow store opening, closing, cleaning, and daily operating procedures as assigned.
• Respond to customer questions and concerns calmly, and refer complex issues to the supervisor.
• Work cooperatively with colleagues and supervisors to support smooth store operations.
• Follow workplace health, safety, security, and customer service guidelines.
• Stay informed about product features, new arrivals, promotions, and store updates.
• Carry out other reasonable duties related to retail sales and store operations as assigned.
• Minimum educational qualification: 10+2 or a Diploma in any discipline.
• Fresh graduates and entry-level candidates are encouraged to apply.
• Previous experience in retail, sales, cashiering, merchandising, or customer service is an advantage, but not essential.
• Open to candidates of any nationality .
• Good communication and interpersonal skills, with the ability to interact politely with customers.
• A helpful, approachable, and customer-focused attitude.
• Honest, punctual, reliable, and willing to take responsibility for assigned duties.
• Positive attitude and eagerness to learn about products, sales, and store procedures.
• Ability to work well independently and as part of a team.
• Basic numerical skills for handling prices, payments, and simple calculations.
• Basic computer skills; experience using a POS or billing system is an advantage.
• Well-presented and able to maintain a professional appearance at work.
• Willingness to work flexible shifts, weekends, or public holidays when required.
• Ability to stand for extended periods and assist with routine store tasks.
• Candidates available to work in Ajman, Abu Dhabi, or Sharjah are welcome to apply.
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