Resubmission Officer

• Review returned, rejected, or incomplete cases and identify the reason for rejection. • Check documents and information for accuracy and completeness. • Identify missing, incorrect, or inconsistent information. • Coordinate with the concerned team to obtain the required information or documents. • Make necessary corrections before resubmission. • Process and resubmit cases through the appropriate system. • Follow up on pending and previously submitted cases. • Monitor the progress and status of resubmitted cases. • Maintain accurate records and update the system regularly. • Ensure all required supporting documents are properly arranged and attached. • Communicate with relevant departments to resolve issues and avoid delays. • Escalate complicated or unresolved cases to the supervisor when necessary. • Prepare daily or periodic reports on pending, rejected, and resubmitted cases. • Ensure all work is completed accurately and within assigned deadlines. • Maintain confidentiality of information and documents. • Follow company policies, procedures, and quality standards. • Identify recurring issues and communicate them to the concerned team. • Perform other duties assigned by the supervisor or management. • Minimum Diploma or Bachelor’s degree in any relevant field. • Candidates with qualifications in Business Administration, Management, Commerce, or related fields may be preferred. • Additional training in documentation, administration, or computer applications is an advantage.