Job description
THE ROLE
Lead the onboarding and training function for PRYPCO Real Estate, ensuring agents have the knowledge, skills and tools to succeed. Build and deliver a structured training programme covering real estate sales, leasing, systems, processes, compliance and community knowledge. Work closely with Sales and Leasing Managers to improve agent productivity, accelerate time to first transaction and drive commercial performance.
WHAT YOU'LL DO
• Manage the end-to-end onboarding and induction programme for all new joiners.
• Deliver practical training on prospecting, cold calling, property sourcing, listing acquisition, client management, negotiations and closing.
• Train agents on HubSpot CRM, Bayut, listing standards, transaction workflows and internal processes.
• Develop training materials, scripts, presentations, role-plays and competency assessments.
• Deliver area-specific training covering Dubai communities, pricing, market trends, transactions and inventory.
• Assess agent knowledge and readiness before they transition onto the sales floor.
• Work with Sales and Leasing Managers to identify performance gaps and deliver targeted coaching.
• Conduct regular refresher sessions to improve agent skills, discipline, conversion rates and revenue performance.
• Maintain a structured training calendar and track onboarding completion, competency assessments and training effectiveness.
• Monitor key performance indicators, including time to first transaction, agent productivity and the impact of training on commercial results.
• Ensure agents understand relevant compliance requirements, listing standards and regulatory processes.
• Continuously improve training programmes as the business, systems and market evolve.
WHAT YOU'LL NEED
• 3 5 years of experience in real estate, sales training, onboarding or sales enablement.
• Strong understanding of Dubai's real estate sales and leasing market.
• Proven ability to train, coach and develop sales professionals.
• Practical knowledge of prospecting, listing acquisition, negotiations and transaction processes.
• Experience with CRM systems, property portals and performance reporting.
• Excellent communication, presentation and coaching skills.
• Strong organisational skills and the ability to manage multiple training priorities.
• A hands-on, commercially driven and results-focused approach.
• The ability to translate training into measurable improvements in agent productivity and revenue.
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