PRO & Government Relations Officer

Job Overview We are looking for an experienced and proactive PRO & Government Relations Officer to manage all government-related transactions, including HR and immigration matters, while overseeing tenancy-related matters, company properties, construction sites, and warehouse coordination. The ideal candidate should have strong knowledge of UAE government procedures, UAE Labour Law, visa and immigration processes, and property rental management. The candidate must be capable of independently handling day-to-day government transactions and coordinating with relevant authorities, tenants, contractors, and internal departments. Key Responsibilities 1. Government Relations & HR Transactions • Handle all transactions with MOHRE, GDRFA, ICP, and other relevant UAE government authorities. • Manage the full employee visa lifecycle, including new employment visa applications, renewals, cancellations, and status changes. • Process work permits, labour contracts, establishment cards, and company-related government documentation. • Coordinate medical fitness tests, Emirates ID applications and renewals, and residency procedures. • Ensure timely renewal of employee visas, trade licences, establishment cards, and other company documents. • Handle labour-related matters, including employee complaints, work permit issues, and MOHRE-related queries. • Maintain accurate records of employee documents, visa expiry dates, and government transactions. • Stay updated on UAE Labour Law, immigration regulations, and government procedures. • Coordinate with PRO service providers, government departments, and relevant authorities when required. 2. Property & Tenancy Management • Manage rental and tenancy-related matters for the company's residential units. • Coordinate with tenants regarding rental agreements, renewals, payments, complaints, and maintenance requests. • Handle Ejari registrations, renewals, and cancellations. • Coordinate property handovers, inspections, move-in/move-out procedures, and security deposit matters. • Follow up on rental payments, outstanding dues, and tenancy-related documentation. • Liaise with landlords, tenants, real estate agents, property management companies, and maintenance contractors. 3. Construction Sites, Warehouses & Operational Coordination • Coordinate and follow up on construction site-related administrative matters. • Monitor site progress and coordinate with contractors, suppliers, and relevant stakeholders. • Arrange and oversee property and project handovers. • Coordinate warehouse-related administrative and operational requirements. • Follow up on site permits, approvals, inspections, and other required documentation. • Conduct site visits when required and ensure that administrative and operational matters are properly addressed. 4. General PRO & Administrative Responsibilities • Process company licence renewals, amendments, and other government-related documentation. • Handle attestations, document clearances, and official correspondence with government entities. • Manage traffic-related matters, vehicle registrations, and company vehicle renewals when applicable. • Coordinate with Dubai Municipality, Civil Defence, DEWA, RTA, DMCC, and other relevant authorities, depending on the nature of the transaction. • Maintain a tracking system for all company licences, permits, visas, tenancy contracts, and renewal deadlines. • Ensure compliance with applicable UAE government regulations and deadlines. • Provide regular updates to management on pending transactions, renewals, and outstanding matters. Requirements & Qualifications • Minimum 5 years of UAE experience in PRO, Government Relations, or a similar administrative role. • Strong hands-on experience with MOHRE, GDRFA, ICP, and UAE immigration procedures. • Good knowledge of UAE Labour Law and employment-related government transactions. • Previous experience in property rentals, tenancy management, and Ejari procedures. • Experience coordinating construction sites, property handovers, and warehouse-related matters is highly preferred. • Fluent in both Arabic and English , written and spoken. • Good knowledge of UAE government portals and online systems. • Strong communication, negotiation, coordination, and problem-solving skills. • Ability to manage multiple tasks independently and meet strict deadlines. • Valid UAE driving licence is preferred. • Willingness to travel between government offices, company properties, and project sites as required. Key Competencies • Strong knowledge of UAE government procedures. • Excellent follow-up and coordination skills. • High level of responsibility and attention to detail. • Ability to work independently with minimal supervision. • Strong organisational and time-management skills. • Professional communication and stakeholder management. UAE Driving license is mandatory