Job description
• Achieve monthly sales, gross profit, new customer acquisition and payment collection targets within the assigned territory.
• Conduct regular visits to computer retailers, gaming stores, resellers, system integrators and wholesale customers across the UAE.
• Identify new business opportunities, onboard customers and reactivate inactive accounts.
• Build strong customer relationships, understand purchasing requirements and generate repeat business.
• Promote the company’s computer hardware and gaming product portfolio, including PC cases, power supplies, cooling solutions, memory, SSDs, motherboards, graphics cards, monitors and peripherals.
• Explain product specifications, compatibility, features and benefits to help customers select suitable products.
• Prepare quotations, negotiate within approved pricing guidelines and follow up on enquiries to close orders.
• Coordinate with the sales coordinator, warehouse and logistics teams for accurate order processing and timely delivery.
• Follow up on outstanding invoices, collect payments within agreed credit terms and promptly report overdue accounts or payment concerns.
• Coordinate customer complaints, returns and warranty/RMA requests with the relevant departments.
• Monitor competitor pricing, market demand and customer feedback, and share actionable updates with management.
• Maintain accurate customer records and submit daily visit reports, follow-up updates and weekly sales plans through the company’s reporting systems.
• Follow company policies on pricing, discounts, credit approvals, collections and handling of company funds and documents.
• Previous experience in outdoor or B2B sales, preferably in computer hardware, IT distribution, gaming accessories or consumer electronics.
• Good understanding of PC components and gaming products, with the ability to learn new product ranges quickly.
• Knowledge of the UAE computer retail and reseller market; existing customer relationships will be an advantage.
• Demonstrated ability to achieve sales targets, develop new accounts and manage payment collections.
• Strong communication, negotiation, presentation and customer relationship skills.
• Self-motivated, disciplined and comfortable with daily field visits and target-based work.
• Able to plan customer visits, manage an assigned territory and follow up consistently.
• Good command of English; Hindi, Malayalam or Arabic will be an advantage.
• Comfortable using Excel, email, WhatsApp Business and ERP/CRM or mobile sales applications.
• Valid UAE driving licence preferred.
• Willingness to travel across the UAE and work in the territory assigned by management.
• Diploma or bachelor’s degree preferred; candidates with relevant industry experience will also be considered.
• High standards of integrity, punctuality, accountability and professional conduct.
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