• Manage and audit the coding team to ensure proper coding of documents in accordance with regulator coding guidelines and regulations
• Check and compile all insurance claims before submitting to respective payers and insurance companies using coded data
• Ensure work is performed within required technical and patient confidentiality standards
• In coordination with the Revenue Cycle Manager, implement standard operating procedures and guidelines for the coding section
• Provide leadership and guidance to staff to address issues or concerns
• Train new and existing coding staff on coding expectations and meeting quality and productivity goals
• Act as a mentor and resource to Coding Team members
• Monitor tasks to improve billing practices and increase revenue
• Audit both IP and OP charts regularly, share audit results with team members, ensure implementation of performance improvement plans, and submit monthly audit reports to the Corporate Audit Team
• Attend training sessions and meetings to receive updated billing and coding information
• Assess and determine staffing requirements and coordinate with the Revenue Cycle Manager to meet defined KPIs
• Report staffing deficiencies and disciplinary issues to the Revenue Cycle Manager with necessary documentation
• Ensure adherence to objectives, operating policies, procedures, and strategic action plans
• Provide leadership and motivation by setting clear expectations and communicating performance feedback to the Revenue Cycle Manager
• Communicate coaching requirements for staff who fail to meet performance expectations to the Revenue Cycle Manager
• Comply with all OSH and infection control policies, standards, and procedures and cooperate with hospital management
• Work in accordance with documented OSH procedures and fulfil specific assigned responsibilities
• Maintain familiarity with emergency and evacuation procedures
• Report OSH hazards, incidents, near misses, and assist with preparation of risk assessments and incident reports
• Comply with waste management procedures and policies
• Attend applicable OSH and infection control training programs, mock drills, and awareness programs
• Use appropriate personal protective equipment and safety systems
• Ensure employees follow applicable OSH and infection control policies, procedures, and standards
• Provide OSH information, training, and supervision to staff
• Report all OSH-related incidents, near misses, and hazards within the department in a timely manner
• Ensure corrective actions following incidents are implemented
• Assist with preparation of risk assessments and monitor implementation of control measures
• Ensure required training is conducted for new, transferred, and existing staff including refresher training
• Bachelor’s degree or any other degree in Paramedical
• Coding certification from AAPC/CPC/AHIMA
• DRG coding and EMR knowledge preferred
• Minimum 5 years of experience in ICD and CPT coding with proven track record supervising a Medical Coding Team
• Strong supervisory competencies in leadership, team development, coaching, mentoring, and situational assessment
• Knowledge of computers and related software applications, proficiency in MS Office programs
• Strong supervisory judgment and decision-making skills
• Excellent communication, analytical, and interpersonal skills
• Strong ethics and high level of personal and professional integrity
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Royal Health Group AE · Abu Dhabi - United Arab Emirates
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