• Ensures work is performed within the required technical and patient confidentiality standards.
• In coordination with the Revenue Cycle Manager, implements standard operating procedures and guidelines for the coding section.
• Provides leadership and guidance to staff when required to address issues or concerns.
• Train the new and existing coding staff on coding expectations and meeting goals related to both quality and productivity, which helps in coding proper service codes and subsequently proper revenue.
• Act as a mentor and resource to Coding Team members.
• Monitor tasks to improve billing practices and increase revenue.
• Audit both IP and OP charts on a regular basis and share audit results with the team members and ensure that performance improvement plans are implemented. Submit audit report monthly to the corporate audit team.
• Attends Training and Meetings to receive updated billing and coding information.
• Assess / determines staff level and coordinates with Revenue Cycle Manager to meet defined KPIs.
• Reports all staffing deficiencies and disciplinary issues to Revenue Cycle Manager by providing all documentation to ensure proper review and action.
• Ensures adherence to objectives, operating policies and procedures and strategic action plans for achieving goals.
• Provides leadership and motivation by addressing clear expectations, communicates specific performance feedback to Revenue Cycle Manager to ensure timely and thorough performance reviews using internal measurement/monitoring standards.
• Communicates coaching needs for staff who failed to perform and deliver the prescribed and committed level of performance output and standards to the Revenue Cycle Manager.
• Comply with all OSH and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements.
• Work accordance with the documented OSH procedures and instructions, specific responsibilities.
• Be familiar with emergency and evacuation procedures.
• Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports.
• Comply with Waste management procedures and policies.
• Attend applicable OSH/Infection control training programs, mock drills, and awareness programs.
• Use of appropriate personal protective equipment and safety systems.
• Ensure that employee follow applicable OSH/Infection control policies, procedures, and standards.
• Provide OSH information, training, and Supervision to the staff.
• Report any OSH relevant Incident, Near misses and hazards in the departments in timely manner.
• Make sure that incident corrective action has been implemented.
• Assist with preparation of risk assessments and monitoring the control measures.
• Ensure trainings are conducted, including general/departmental/FMS/OSH orientation for new employees, and transferred employees, refresher training for department staff etc.
• Bachelor or any other degree in Paramedical with coding certification from AAPC/CPC/AHIMA
• DRG coding and EMR knowledge preferred
• Minimum 5 years experience using ICD and CPT coding
• Proven track record in supervising day-to-day functions of Medical Coding Team
• Strong supervisory competencies in leadership and team development, coaching, mentoring and situational assessment
• Proficient in using MS Office programs and computers/software applications
• Supervisor judgment and decision-making skills
• Strong communication, analytical and interpersonal skills to interact with all organizational levels
• Strong ethics and high level of personal and professional integrity
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Royal Health Group AE · Abu Dhabi - United Arab Emirates
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