Junior Service Sales Support Engineer

Your tasks Map customer requirements and co-determine the sales strategy with the Head of Service Sales Support Translate customer requests into quotations Deliver commercially and technically sound calculations and subsequent quotations Ensure accurate quotation tracking and follow-up requirements Responsible for own resource planning to meet often demanding and fast-paced timelines After receipt of orders, prepare order confirmations and purchase orders, and follow up until shipment of materials Provide sales support to branch offices and distributors in the region Report both formally and informally to the Service Sales & Service Manager regarding daily business in the assigned region Consult with customers, suppliers, and subcontractors Collaborate with Service Engineers, Project Managers, and Project Sales Engineers Organize project team meetings, in consultation with the Head of Sales Support when required Transfer knowledge and apply lessons learned Safeguard knowledge by guiding and coaching colleagues within the Service Sales Support team and the Sales department Focus on standardization Monitor internal and external developments within the discipline Your profile Bachelor s degree in Mechanical or Industrial Refrigeration Engineering Minimum 5 years of experience in sales activities within the Middle East Fully familiar with all relevant standards and guidelines, such as EN 378, PED, and PGS 13, including country-specific requirements where applicable Excellent command of English, both written and spoken Arabic, German, and French are an added advantage Innovative, creative, and results-driven team player Strong commercial, communication, and interpersonal skills