IT & Digital Transformation Manager

Key Responsibilities • IT Operations & Infrastructure: Oversee property-wide network infrastructure, cloud systems, guest/resident Wi-Fi, service desks, disaster recovery, and business continuity. • Enterprise & Property Systems: Coordinate the selection, implementation, and integration of PMS, ERP, CRM, CAFM, BMS, and hospitality point-of-sale platforms. • Cybersecurity & Governance: Enforce data security controls, protect guest/resident privacy, and ensure strict compliance with Saudi PDPL and industry standards. • Digital Transformation & Automation: Streamline front-of-house and back-of-house workflows, evaluate practical AI/automation use cases, and deliver operational dashboards. • Smart Community & Guest Experience: Drive smart-building initiatives (IoT, access control, energy management) and deliver self-service resident/guest portals and mobile apps. • Vendor & Budget Oversight: Direct technology vendors, SLAs, licensing, procurement, and department OPEX/CAPEX budgets. Qualifications & Experience • Education: Bachelor s degree in IT, Computer Science, Engineering, or a related discipline (ITIL, PMP, CISSP, or Cloud certifications preferred). • Experience: 8 12 years of progressive IT leadership, project delivery, and systems integration experience. • Sector Background: Proven track record in residential compounds, master-planned communities, hospitality, or luxury property/facilities management; Saudi/GCC exposure is an advantage. • Qualifications & Experience • Education: Bachelor s degree in IT, Computer Science, Engineering, or a related discipline (ITIL, PMP, CISSP, or Cloud certifications preferred). • Experience: 8 12 years of progressive IT leadership, project delivery, and systems integration experience. • Sector Background: Proven track record in residential compounds, master-planned communities, hospitality, or luxury property/facilities management; Saudi/GCC exposure is an advantage. • Competencies: Strong command of hospitality/community tech stacks (PMS, CAFM, BMS, IoT), vendor management, cross-functional stakeholder leadership, and budget governance.