IT Director / IT Manager – Saudi Arabia

• Lead daily IT operations and ensure reliable performance of business applications, networks, servers and user support services. • Develop IT plans aligned with business objectives, operational needs and future growth. • Manage IT budgets, procurement, software licensing, vendor contracts and technology investments. • Oversee infrastructure, cloud services, connectivity and enterprise systems. • Lead technology projects, including system implementations, upgrades, integrations and migrations. • Establish project schedules, allocate resources and monitor delivery against agreed budgets and milestones. • Coordinate cybersecurity activities, access controls, vulnerability management and incident response with relevant teams. • Maintain backup, disaster recovery and business continuity arrangements, including regular testing. • Develop and maintain IT policies, procedures, asset records and technical documentation. • Monitor service performance and resolve recurring issues to improve system availability and user experience. • Work with department heads to identify technology requirements and improve business processes. • Manage external service providers and monitor contractual service levels. • Lead, mentor and develop IT staff, assigning responsibilities and reviewing performance. • Report technology performance, project progress, budgets and risks to senior management. • For the IT Director role, lead technology strategy, governance and long-term investment planning across the organisation. • Bachelor’s degree in Information Technology, Computer Science, Computer Engineering or a related discipline. • Proven experience managing IT operations, infrastructure, enterprise systems and technology projects. • Experience appropriate to the advertised position, including strategic leadership responsibilities for IT Director applicants. • Strong understanding of networking, cloud platforms, cybersecurity, disaster recovery and IT service management. • Experience managing budgets, vendors, contracts and multidisciplinary technical teams. • Ability to translate business requirements into practical technology solutions. • Relevant certifications such as ITIL, PMP, CISSP, CISM, Microsoft or AWS certifications preferred, depending on the role. • Saudi Arabia or GCC experience preferred. • Strong leadership, communication, analytical and problem-solving skills. • Master’s degree in a relevant discipline preferred, if applicable to the vacancy.