Inventory/Warehouse Officer

Job Description Position: Inventory & Warehouse Officer Department: Operations / Supply Chain Reporting To: Finance Manager (for reconciliation) & Operations Manager (day-to-day) 1. Job Purpose To manage and control all inventory and warehouse activities, ensuring accurate stock records, proper handling of hardware devices and materials, and alignment between physical stock and accounting records. The role ensures safeguarding of company assets, timely issuance of materials for projects, and support for audit and compliance requirements. 2. Key Responsibilities A. Inventory Control • Maintain accurate inventory records in the ERP/accounting system. • Track serial numbers (IMEI, MAC ID, device serial numbers). • Monitor stock levels and maintain minimum reorder quantities. • Perform monthly physical stock reconciliation. • Investigate and report discrepancies immediately. • Maintain proper documentation for all stock movements. B. Receiving & Inspection • Verify incoming goods against purchase orders and delivery notes. • Inspect hardware for quantity and condition. • Prepare and submit Goods Received Notes (GRN). • Coordinate with procurement and finance for discrepancies. C. Issuing & Dispatch • Issue materials against approved job orders or internal requests. • Maintain proper documentation for stock issuance. • Coordinate with installation teams for hardware allocation. • Track returned or defective devices (RMA process). D. Warehouse Organization • Maintain orderly and secure warehouse storage. • Ensure proper labeling and categorization of stock. • Implement FIFO (First In First Out) where applicable. • Maintain safety and cleanliness standards. E. Reporting & Compliance • Prepare monthly stock movement reports. • Provide inventory aging and slow-moving stock reports. • Support internal and external auditors during stock counts. • Assist in implementing inventory control procedures and improvements. 5. Key Performance Indicators (KPIs) • Inventory accuracy 98% • Timely completion of monthly stock reconciliation • Zero unauthorized stock movements • Timely reporting of discrepancies • Proper documentation compliance 6. Authority Limits • May not approve purchases. • May not approve write-offs without Finance Manager approval. • Responsible for physical custody but not financial approval authority. • Diploma or Bachelor s degree in Accounting, Business Administration, or Supply Chain (preferred but not mandatory). • 2 4 years of experience in inventory or warehouse management. • Experience handling serialized hardware (electronics/telecom preferred). • Familiarity with ERP or accounting systems. • Good knowledge of Microsoft Excel. 4. Skills & Competencies • High attention to detail. • Strong organizational skills. • Ability to work systematically and accurately. • Integrity and accountability. • Ability to coordinate across departments.