Head – IT Staffing & Managed Services

• Develop and execute business growth strategies across IT staffing, manpower outsourcing, and managed services operations. • Drive new client acquisition, revenue generation, and business expansion through strategic partnerships and market opportunities. • Lead business proposals, tender submissions, commercial negotiations, and contract discussions to secure profitable engagements. • Establish and maintain strategic relationships with key clients, senior stakeholders, and business partners. • Identify and capitalize on cross-selling, upselling, and account expansion opportunities within existing client portfolios. • Oversee end-to-end IT staffing operations, including resource planning, recruitment coordination, onboarding, deployment, and workforce management. • Direct managed services engagements, ensuring service delivery aligns with contractual obligations, service level agreements (SLAs), and key performance indicators (KPIs). • Drive operational efficiency, service quality, productivity, and continuous improvement across IT outsourcing engagements. • Manage business budgets, revenue forecasts, cost optimization, contract profitability, and overall financial performance. • Ensure compliance with applicable regulations, contractual requirements, operational standards, and organizational policies. • Monitor industry developments, emerging technology trends, and market opportunities to support business growth and service diversification. • Lead, mentor, and develop high-performing teams while fostering accountability, collaboration, and operational excellence. • Provide strategic business insights, financial reports, and operational performance updates to senior management. • Bachelor's degree in Business Administration, Business Management, Information Technology, or a related discipline; an MBA or relevant Master's degree is preferred. • Minimum 10 experience in IT Staffing, IT Manpower Outsourcing, Managed Services, or IT Services Business Management. • Established track record in business development, client acquisition, revenue generation, and strategic account management within the IT services industry. • Demonstrated experience managing IT staffing operations, outsourced technical resources, and large-scale client engagements. • Proven capability in leading managed services operations, service delivery frameworks, and SLA/KPI-driven business engagements. • Strong commercial background in contract negotiations, tender management, pricing strategies, and business profitability. • Demonstrated expertise in financial planning, budgeting, revenue forecasting, cost management, and operational performance. • Proven leadership experience managing multidisciplinary teams, client portfolios, and business operations. • Strong understanding of IT outsourcing business models, workforce deployment, contractual compliance, and service delivery management. • Established ability to develop strategic client relationships, expand business portfolios, and deliver sustainable revenue growth.