Fish Monger

• Provide unique customer shopping experiences, maximizing sales and profitability through an abdicate displays, presentation and excellent communication. • Retaining a high standard of cleanliness, safety, sanitation and compliance. • Maximize standards of customer understanding, greeting and service. • Giving advice, guidance and recommendations on products, cooking and uses. • Preparing and filleting a range of fish and seafood products to our main supplier’s specification and under their guidance to provide consistently high standards. • Perform duties in a safe and efficient manner. • Maintaining appropriate stock order levels, management, rotation and freshness of stock, product quality and turnover to maximize sales and minimize out-of-stocks and overstocks. • Monitoring the receiving and unloading of stock. • Working closely with the kitchen to provide supply and minimize waste. • Understanding and reacting to information and feedback to better performance. • Ensuring accurate billing and pricing. • Confirm quality, dates, counts and condition of stock. • Handling customer complaints in the first instance and reporting feedback to the Managers. • Ensuring compliance with all legislation food hygiene standards • Train, motivate and mentor other staff involved in the fish counter. • Communicate and cooperate with all other store staff engendering positive working relationships. • Obtained a High School Certificate • Gained at least 2 years of experience in the related field • Show enthusiasm and interest during the preparation of your tasks and work environment. • Be knowledgeable about the fishing industry, its species, seasons, markets, and environmental fishing standards. • Passionate about quality local food and interested in continued development and creation of new product lines. • Excellent knife skills and the ability to prepare whole fish to customer requirements, with minimum waste and maximum profitability. • Comfortable working with members of the public, able to initiate conversations, provide a sincere welcome and enjoy providing good service. • An effective, well organized and efficient team player with a strong sense of discipline and urgency.