Facility Coordinator

We are looking for an experienced Facility Coordinator to support the day-to-day delivery of Facilities Management services. The role will coordinate maintenance activities, monitor service requests and work orders, liaise with technical teams and service providers, and ensure jobs are completed within agreed SLA/KPI requirements. Key Responsibilities: • Coordinate daily Facilities Management operations , including planned and reactive maintenance activities. • Log, assign, monitor and follow up on work orders through CAFM systems , ensuring timely completion and closure. • Coordinate Planned Preventive Maintenance (PPM) schedules and monitor completion of scheduled maintenance activities. • Liaise with MEP/technical teams, supervisors, subcontractors, vendors and service providers for smooth execution of maintenance works. • Monitor outstanding service requests and support achievement of agreed SLA and KPI targets . • Coordinate quotations, purchase requests/orders, materials and spare-part requirements where required. • Maintain accurate records of work orders, service reports, quotations, contracts and other FM documentation. • Coordinate with clients and internal teams regarding maintenance requests, service updates and operational requirements. • Assist in preparing daily, weekly and monthly FM operational reports and performance reports. • Follow up on complaints and service requests and escalate delayed or critical issues to the appropriate team. • Support site inspections, audits, HSE/quality requirements and compliance documentation. • Ensure effective communication between customers, site teams, contractors and management. • Diploma or Bachelor's degree in Facilities Management, Engineering, Business Administration or a related discipline preferred. • 2–5 years of relevant experience in Facilities Management coordination/administration, preferably in the UAE. • Good understanding of PPM, reactive maintenance, work-order management and FM operations . • Hands-on knowledge of CAFM/CMMS systems is highly preferred. • Proficiency in Microsoft Office, particularly Excel, Word and Outlook . • Strong coordination, documentation and follow-up skills. • Good communication and customer-service skills. • Ability to coordinate multiple service requests and operational priorities in a fast-paced environment. • Candidates with experience in Integrated Facilities Management (IFM) environments will be preferred.