Facilities Manager

About the position As a Facilities Manager you will be responsible for delivering the full suite of Facilities Management, working in partnership with all stakeholders to ensure a world class service is always delivered and maintained. Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings. The role of the Facilities Manager will be to supervise, plan, and co-ordinate all aspects of system operations and Hard Services delivery. Planned preventative maintenance (PPM), reactive maintenance, M&E and help desk calls, and small project works. The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities. Key Responsibilities Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and building performance in order to meet contractual outputs and objectives. Management and control of all technical matters relating to plant and equipment maintenance including existing equipment, new works and future upgrade works. Line management responsibility for a contract team and indirectly for relevant sub-contractors, ensuing contracts are staffed by fully competent teams and that effective succession planning arrangements are in place. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment, and recognition/reward. Deliver effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, monthly and ad-hoc reporting and other publications. Ensure compliance with contractual KPI s/SLA s. Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE Excellerate and key client contacts. Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems. Ensure that Method Statements and Risk Assessments are prepared, reviewed and utilised for all tasks (PPM s and reactive) carried out to ensure safe working practices. Ensure the building is maintained in line with CBRE Excellerate s Show Site Standards and checklists are completed to verify. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Ensure the provision of healthy and safe working conditions and regularly review the H&S policy. Work closely with subject matter experts to engage and drive innovation, sustainability and best practice across all services delivered on site. Promote and maintain the core Values of CBRE Excellerate. Undertake other tasks as defined and requested by local management. Skills Required - Leadership and team management - Organizational and problem-solving skills - Advanced math skills (percentages, fractions, financial calculations) - Influencing and negotiation - Quality assurance and safety compliance - Vendor management - Process training and safety best practices Knowledge Required - Building operations and maintenance - Capital project management - Operating budgets and variance reporting - Environmental health and safety procedures - Local, state, and federal facility regulations - Procurement and invoicing procedures Behavioural Competencies - Analytical thinking - Problem solving - Accountability - Confidentiality - Collaboration - Leadership by example Experience / Education - Engineering bachelor's degree preferred - 6 10 years of relevant experience in Facility Management Preferred Requirements - Facility Management certification - Experience in staffing, selection, training, development, coaching, mentoring, and performance management - Leadership skills to motivate team quality and efficiency