English Content Specialist

1. English Proofreading and Content Development • Support business and marketing teams in creating, refining, and proofreading English content for products, campaigns, and customer communications. • Ensure the quality, clarity, consistency, and accuracy of all English content. 2. Brand and Verbal Expression Compliance • Follow the bank’s English verbal expression guidelines. • Ensure all content aligns with the bank’s brand positioning, tone of voice, and communication standards. • Maintain a high level of brand compliance across all reviewed content. 3. Content Review and Quality Assurance • Draft, review, and edit English copy to ensure linguistic accuracy, consistency, clarity, and a premium standard of expression before publication. • Minimize language errors and improve first-time content approval rates. 4. Content Enhancement and AI Tools • Use AI tools responsibly to support content creation, proofreading, editing, research, and content development. • Ensure all AI-assisted content is accurate, relevant, and aligned with brand guidelines. 5. Capability Development • Continuously develop knowledge of brand strategy, verbal expression, and English content best practices. • Work towards becoming a subject matter expert and custodian of English content quality. Education, knowledge and experience · Bachelor’s degree in English Language, English Literature, Translation, Journalism, Communications, Marketing or a related discipline. · 1–3 years of experience in English content writing, translation, copywriting or editorial roles is preferred. · Experience within financial services, corporate communications or marketing is an advantage but not essential. · Experience working with bilingual (English/English) content is preferred. Core competencies · Excellent command of written English with strong knowledge of grammar and spelling. · Ability to write clear and concise English content. · Good communication and interpersonal skills. · Proficiency in Microsoft Office (Word, PowerPoint, Excel, and Outlook) to support the team with clean content layout production and document formatting. · Familiarity with AI tools (e.g., ChatGPT or similar) and the ability to use them effectively to support content creation and proofreading. · Strong attention to detail, willingness to learn, and ability to work independently and as part of a team. Career development path This role is designed as an entry point into the Brand Strategy and Content function. The candidate will progressively build expertise in: · English verbal expression and tone of voice · Brand strategy fundamentals · Content governance and quality assurance · Financial services communication · Stakeholder advisory · Brand content governance