Job description
The Digital Marketing & Social Media Executive will support the company's marketing activities by creating engaging digital content, managing social media platforms, assisting with online advertising campaigns, and supporting e-commerce operations. The role requires creativity, strong organizational skills, and the ability to coordinate multiple marketing activities while maintaining brand consistency.
• Key Responsibilities
• Content Creation: Develop marketing materials, including social media posts, banners, brochures, promotional creatives, and other digital marketing content.
• Graphic Design: Design high-quality static creatives using Canva and other graphic design tools in line with the company's brand guidelines.
• Social Media Management: Manage company social media accounts, prepare content calendars, schedule posts, and monitor audience engagement.
• Digital Advertising: Assist in creating, managing, and optimizing advertising campaigns through Meta Ads Manager (Facebook and Instagram) and Google Ads.
• E-commerce Support: Maintain product listings, update website content, coordinate online promotions, and support e-commerce platforms such as Shopify, WooCommerce, Amazon, and Noon.
• Campaign Coordination: Coordinate marketing campaigns from planning and content development through execution and performance evaluation.
• Performance Monitoring: Track campaign results, analyze engagement and advertising performance, and provide recommendations for improvement.
• Copywriting: Prepare engaging captions, promotional messages, advertising copy, and other marketing communications.
• SEO and Email Marketing: Support basic search engine optimization (SEO), email marketing activities, and website traffic improvement initiatives.
• Brand Management: Ensure consistent branding, messaging, and visual identity across all marketing channels.
• Team and Vendor Coordination: Work closely with internal departments, external agencies, and marketing vendors to execute campaigns effectively.
• Market Research: Monitor digital marketing trends, competitor activities, and industry best practices to identify opportunities for improvement.
• Photography and Video Content: Assist with photography, videography, short-form video creation, and video editing when required.
3. Educational Qualifications
• Bachelor's degree or diploma in Marketing, Digital Marketing, Mass Communication, Graphic Design, or a related field is preferred.
• Relevant certifications in digital marketing, social media marketing, or graphic design will be an advantage.
4. Required Skills and Experience
• 1–3 years of experience in digital marketing, social media management, content creation, or a related field.
• Proficiency in Canva; knowledge of Adobe Creative Suite is an advantage.
• Practical experience managing social media accounts and developing engaging content.
• Basic knowledge of Meta Ads Manager and Google Ads.
• Familiarity with e-commerce platforms such as Shopify, WooCommerce, Amazon, and Noon.
• Good written and verbal communication skills.
• Strong organizational, coordination, and time-management abilities.
• Ability to manage multiple projects, prioritize tasks, and meet deadlines.
• Creative thinking, attention to detail, and a results-oriented approach.
5. Preferred Skills
• Graphic design and digital content production.
• Copywriting for social media, advertising, and promotional campaigns.
• Basic understanding of SEO, email marketing, and digital analytics tools.
• Photography, videography, and video editing.
• Familiarity with social media scheduling and reporting tools.
• Understanding of digital campaign metrics, audience engagement, and online advertising performance.
6. Key Performance Indicators (KPIs)
Performance will be evaluated based on the following:
• Consistency and quality of social media content and creative materials.
• Timely execution of the monthly content calendar.
• Social media audience growth, reach, and engagement.
• Advertising campaign performance and budget utilization.
• Accuracy and timeliness of website updates and product listings.
• Successful execution of promotional campaigns and marketing activities.
• Brand consistency across digital platforms.
• Timely completion of assigned marketing projects and deliverables.
7. Personal Attributes
• Creative, proactive, and enthusiastic about digital marketing.
• Well-organized with strong attention to detail.
• Good interpersonal and communication skills.
• Willingness to learn new tools, technologies, and marketing techniques.
• Able to work independently and collaboratively within a team.
Note: The employee may be assigned additional marketing-related duties in line with business requirements and departmental objectives.
• Possesses a Bachelor's degree in Marketing, Communications, or a related field; a strong academic foundation is essential.
• Holds relevant certifications in digital marketing (e.g., Google Analytics, HubSpot) to validate expertise.
• Demonstrates 2-3 years of experience in digital marketing, showcasing a proven track record of success.
• Experience in the e-commerce industry is a plus, providing valuable insights into online sales and customer behavior.
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