Channel Manager

The Channel Manager is accountable for developing the sales strategy while driving the recruitment of partners, overseeing account profiles and planning a growing market share through set targets. S/He monitors competitors activities, deals with resellers and coordinates with the marketing team on channel activities and programs. Main Duties and Responsibilities • Define and implement the channel strategy and roadmap of the assigned service/product s line in alignment with the management • Lead the partners relations in alignment with the company s management and strategy • Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory • Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities • Specify market requirements for current and future services/products by conducting market research supported by on-going visits to existing and potential customersv • Execute and supervise the entire sales cycle from quotation to collection • Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly • Generate sales for the entire service/product line in terms of long-term revenue and profitability • Secure the highest level of engagement and support to channel partners and respond to issues and/or queries in order to efficiently meet customers needs • Develop and deliver accurate sales forecasts and market development reports in line with business objectives • Promote the service(s)/product(s) and the company within the region • Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary • Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization Position Requirements Education Bachelor s degree in Sales and Marketing or any other related field. Experience • Minimum 5 years of relevant experience in Channel Sales. • Experience selling IT solutions, with preference for candidates with Dell portfolio experience. • Strong distribution/channel ecosystem experience is essential. • This is an individual contributor role covering the UAE market. • Strong partner management, business development, and channel engagement skills.